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"nicolas nova"
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

14 February 2014
anthropology + design: nicolas nova

Rachel Carmen Ceasar (@rceasara) is a doctoral candidate in the Joint Medical Anthropology Program at UC Berkeley and UC San Francisco (California, USA). She writes about the subjective and scientific stakes in exhuming mass graves from the Spanish Civil War and dictatorship in Spain today. She is now running a short series on Savage Minds […]

3 April 2013
EthnographyMatters on combining qualitative and quantitative data (edition by Nicolas Nova)

The April 2013 EthnographyMatters edition is edited by Nicolas Nova, consultant and researcher at the Near Future Laboratory, and is about combining qualitative and quantitative data. In his introduction, Nova writes: “While ethnography generally draws on qualitative data, it does not not mean that quantitative approaches shouldn’t be employed in the research process. Combining the […]

13 November 2012
Nicolas Nova interviewed on Ethnography Matters

The people from Ethnography Matters, an ethnography group blog that is celebrating its first year anniversary today, interviewed their new regular contributor Nicolas Nova. He joins the all-woman team of Tricia Wang, Heather Ford, Rachelle Annechino, and Jenna Burrell. Nicolas teaches at the Geneva University of Arts and Design, works closely with design and corporate […]

14 February 2010
Nicolas Nova: from observing failures to provoking them

The annotated slides from the talk “Design and Designed Failures: From Observing Failurs To Provoking Them” by Nicolas Nova (Lift Lab) at the Interaction10 conference are now available on Slideshare. “Failures are often overlooked in design research. The talk addressed this issue by describing two approaches: observing design flops and identify symptoms of failures OR […]

1 March 2009
Nicolas Nova and David Rose on change at LIFT09

The entire morning of the first day of the LIFT conference was devoted to change. I selected a few presentations here that I found personally most stimulating. Note: this post contains embedded video which might now not show up in your rss feed. Nicolas Nova Nicolas Nova (blog) is a user experience researcher who studied […]

14 July 2007
Slides available of talk by Nicolas Nova in Turin
2 July 2007
Nicolas Nova in Turin

  Nicolas Nova, Swiss Federal Research Institute (CH) Designing a new ecology of mixed digital and physical environments 12 July 2007 – 7pm Order of Architects of the Province of Turin via G. Giolitti 1 – Torino – 3rd floor Nicolas Nova will give a critical overview of the evolution towards “hybridised environments”, i.e. mixed […]

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