putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
12 January 2014
Discover the world’s best mobile UX

To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view, and be inspired.” “Documenting user flows is probably something many UX designers already do to some degree. Now a great collection is in one place, and wired to […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

12 January 2014
Discover the world’s best mobile UX

To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view, and be inspired.” “Documenting user flows is probably something many UX designers already do to some degree. Now a great collection is in one place, and wired to […]

2 January 2014
Using ethnography to build internet freedom tools for real people

In our new dystopian world of pervasive surveillance, most people are at a loss what to do. The tools that allows us to maintain a semblance of privacy are really, really hard to use. Most of us won’t even try and just accept our fate, with resignation and some bitterness. Michael Brennan is one of […]

2 January 2014
[Book] Hooked

Hooked: A Guide to Building Habit-Forming Technology By Nir Eyal Publisher: CreateSpace Independent Publishing Platform Released: December 2013 Pages: 154 [Amazon link] Why do some products capture our attention, while others flop? What makes us engage with certain products out of habit? Is there be a pattern underlying how technologies hook us? This book introduces […]

2 January 2014
[Book] Design for Behavior Change

Designing for Behavior Change: Applying Psychology and Behavioral Economics By Stephen Wendel Publisher: O’Reilly Media Released: November 2013 Pages: 400 [Amazon link] A new wave of products is helping people change their behavior and daily routines, whether it’s exercising more (Jawbone Up), taking control of their finances (HelloWallet), or organizing their email (Mailbox). This practical […]

1 January 2014
[Book] Experience Design

Experience Design: A Framework for Integrating Brand, Experience, and Value Patrick Newbery, Kevin Farnham 240 pages October 2013 Wiley [Amazon link] Description Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to […]

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