putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
4 January 2013
Big Data, healthcare, and the human lens

Now and then somebody writes something that you don’t only wholeheartedly agree with, but that is so deliciously written that it’s a pure joy to read. Ian Eslick, a PhD candidate at the MIT Media Laboratory and co-founder of Compass Labs blogs about health and “big data”. In this post he floors you with intensely […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

4 January 2013
Big Data, healthcare, and the human lens

Now and then somebody writes something that you don’t only wholeheartedly agree with, but that is so deliciously written that it’s a pure joy to read. Ian Eslick, a PhD candidate at the MIT Media Laboratory and co-founder of Compass Labs blogs about health and “big data”. In this post he floors you with intensely […]

4 January 2013
Fitness by design

Can data heal? Yes, argues Dan Hon, whose type 2 diabetes spurred him to embrace “personal informatics” devices such as the Nike FuelBand and the Fitbit. Yet as such devices become a part of everyday life, a new challenge emerges: the Balkanisation of health data across multiple platforms. “What isn’t clear is the design process […]

3 January 2013
Hertz president on the future of mobility

A day after the announcement that the Avis Budget Group has agreed to acquire Zipcar, the world’s leading car sharing network, for approximately $500 million, Michel Taride, president of Hertz International and executive vice president of Hertz Corporation, presents his view on the future in an OpEd for the BBC website. “With smartphone and other […]

3 January 2013
Research on the impact of tablets in secondary schools

Two months ago I wrote about what was then one of the first qualitative studies on the impact of tablets in schools: “Carphone Warehouse (corporate site), a UK mobile phone retailer, recently commissioned the Family Kids and Youth research agency to conduct a qualitative study of schools situated in Belfast, Kent and Essex where children […]

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