putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
2 June 2012
Interactions Magazine is (nearly) fully online, archives included

Somehow I hadn’t noticed but Interactions Magazine is now (nearly) fully online. As far as I could discover (nothing is explained, sic), only some of the current year’s articles are fully available. Yet all the previous issues (up to 15 years ago) are fully available. The only way to find out what is fully available […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

2 June 2012
Interactions Magazine is (nearly) fully online, archives included

Somehow I hadn’t noticed but Interactions Magazine is now (nearly) fully online. As far as I could discover (nothing is explained, sic), only some of the current year’s articles are fully available. Yet all the previous issues (up to 15 years ago) are fully available. The only way to find out what is fully available […]

2 June 2012
MA thesis: Service Design in the Age of Collaboration

MA thesis by Veronica Bluguermann in collaboration with Nokia, presented as part of the graduation requirements of the Industrial and Strategic Design Programme of Aalto University’s Department of Design. Not so long ago, cell phones were only used just to make phone calls. Today hundreds of thousands of applications and services are available for smartphones. […]

1 June 2012
Ethnographic research in a world of big data

Reacting to the Wired Magazine article that suggests that “the data deluge makes the scientific method obsolete,” Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, lists some questions that she (and maybe other ‘small data’ people) have about the big data / data analytics trend: What do researchers consider the […]

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