We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]
Chris Ziegler of The Verge had a chance recently to chat with Ambient co-founder and CEO Pritesh Gandhi to hear about the company’s past, present, and future. “We’re perpetually bombarded with information, 24 hours a day. That’s just our connected reality now, and there’s very little hope of escaping it. On Valentine’s Day, I penned […]
Jan Chipchase, Frog Design’s Executive Creative Director for Global Insights, continues his argumentation on the importance of corporate design research. After a somewhat confusing introduction (it’s very much for insiders), Chipchase focuses on the core issue: a backgrounder on the role of design research / ethnography and some of the nuances of the approach “that […]
Google released a YouTube video Wednesday showing the everyday uses of “Project Glass,” wrap-around virtual reality glasses with all the qualities of a smartphone – and much more. “Google has once again unveiled a project mock-up that, if realized, would turn the technology industry on its head. This time, it’s Project Glass, wrap-around glasses that […]
Experientia® is partnering with the Centre Scientifique et Technique du Bâtiment (CSTB) of Nice, France and a series of other agencies on Ecofamilies, a project aimed at the enhancement and promotion of eco-responsible behaviours in family homes. Starting from March 2012, and continuing until June, co-design workshops are being conducted with 30 volunteer families, in […]
The UK Government has published an alpha release of its digital design principles with examples of how they have been used so far. 1. Start with needs 2. Do less 3. Design with data 4. Do the hard work to make it simple 5. Iterate. Then iterate again. 6. Build for inclusion 7. Understand context […]
Petter Silfver, an interaction designer from Stockholm (Sweden), has published an article on Smashing Magazine on “the tiniest of details that goes into creating the main centerpiece of your digital product—the construction of the elements of your navigation”. “When users look for information, they have a goal and are on a mission. Even before you […]
Jim Ross, Principal of Design Research at Electronic Ink, provides a good technical overview on the methods of capturing information during user research.
Markus Latzina, SAP AG, and Joerg Beringer, SAP Labs, LLC. have republished an article they have written for Interactions Magazine on the Transformative User Experience. “Instead of designing for many discrete applications, the Transformative User Experience approach aims to natively support a larger variety of task flows by replacing application boundaries with elastic, situational environments […]
Cross-Cultural Technology Design Creating Culture-Sensitive Technology for Local Users by Huatong Sun Hardback, 352 pages Oxford University Press – Feb 2012 [Amazon link] The demand and opportunity for cross-cultural technology design is rapidly rising due to globalization. However, all too often resulting technologies are technically usable, yet cannot be immediately put to meaningful use by […]
James Oliver Senior and Adam Dole, resp. designer and business planner at Mayo Clinic, argue that health-related apps often fail to take into account any understanding of medicine. “At Mayo Clinic, we work on inter-disciplinary product teams that include designers, strategists, health care professionals, technology partners, and most importantly patients. Yet even with designers embedded […]
Anna Meroni, PhD, is a scholar and professor in Service and Strategic Design at Politecnico di Milano. She works on design activism, social innovation and sustainability, with a specific focus on food and housing systems. In her two-hour lecture, given to design students at Malmö University, Meroni outlines the basic concepts of service design and […]