putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
7 July 2011
Report: Behaviour Change and Energy Use

The Behavioural Insight Team of David Cameron’s Cabinet Office – widely known as the ‘nudge unit‘, has published the report, Behaviour Change and Energy Use, setting out how we can use behavioural insights to help people save energy and money. The report launches a series of trials and changes to (UK) government policy which will […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

7 July 2011
Report: Behaviour Change and Energy Use

The Behavioural Insight Team of David Cameron’s Cabinet Office – widely known as the ‘nudge unit‘, has published the report, Behaviour Change and Energy Use, setting out how we can use behavioural insights to help people save energy and money. The report launches a series of trials and changes to (UK) government policy which will […]

7 July 2011
Web 3.0 is all about social personalisation

Forget Web 2.0. During a panel on social media at the recent Wharton Global Alumni Forum, industry experts argued that we are now in a “third wave” of disruption in the tech sector. While the post-bubble era was about user-generated content, they say the future will be centered on filtering the immense amount of data […]

6 July 2011
How computers can cure cultural diabetes

Peter Lunenfeld (wikipedia), professor in the Design | Media Arts department at UCLA, argues in a New Scientist op-ed piece for the importance of what he calls “meaningful uploading”, which is still difficult for most people since “for the past half-century, much of the world’s media culture has been defined by a single medium – […]

6 July 2011
Alone together

MIT technology and society specialist Professor Sherry Turkle presents – during a June 1 talk at the RSA in London – the results of a fifteen year exploration of the colossal impact technology has had on our lives and communities. Thirty years ago we asked what we would use computers for. Now the question is […]

6 July 2011
The iPad as support for people with disabilities

The Apple tablet is helping people with disabilities by reading e-mails, voicing directions, and zooming in on text. “Apple has added features that make the iPhone and iPad easily accessible, not only to visually impaired people but also to those with hearing loss and other challenges. The iPhone 4 and the iPad 2, for example, […]

4 July 2011
For ebook devotees, reading is a whole new experience

Matt Frassica asks — in The (Louisville, Ky.) Courier-Journal (republished in USA Today) — what the increasing popularity of e-reader devices means for the experience of reading. Do we read differently when we can get (almost) any book ever published, whenever we want? Read article

2 July 2011
Help us say no to Italian internet censorship

AGCOM, Italy’s independent and autonomous Communications Authority is about to decide (on July 6) to controversially appoint itself – without any further Parliament approval needed – to take on the powers to order the removal of any online content in case of presumed copyright violation. It can black out foreign sites and take down Italian […]

2 July 2011
The Encyclopedia of Human Computer Interaction (HCI)

Donald Norman alerts us – with strong recommendation – to check out the Encyclopedia of Human-Computer Interaction now being assembled by Mads Soegaard and the team at Interaction-Design.org. A Seven chapters – Action Research, Bifocal Display, Data Visualization for Human Perception, Human Computer Interaction (HCI), Interaction Design, User Experience and Experience Design, and Visual Representation […]

2 July 2011
How print design is the future of interaction

Mike Kruzeniski is Creative Director at Microsoft, in the Windows Phone design studio, currently leading the Windows Phone Apps Design team. Kruzeniski gave a talk at SXSW Interactive, entitled “How Print Design is the Future of Interaction,” about how the history of print design is becoming an important influence in the evolution of interaction design. […]

1 July 2011
Experientia teams with Innovhub, to make its services available to Milan SMEs at 50% of the cost

Innovhub, the innovation agency of the Milan Chamber of Commerce, has selected the international user experience design consultancy Experientia to help Milan-based SMEs to innovate, using the most advanced processes in web and industrial design. The goal of Innovhub is to promote innovation and competitiveness for Milan-based small-to-medium sized enterprises, by encouraging innovative processes and […]

Show more articles