putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
10 March 2011
Why Nokia failed: ‘Wasted 2,000 man years’ on UIs that didn’t work

Controversial British columnist Andrew Orlowski published a long investigating article on Nokia’s failure to build its own smartphone platform. “When Nokia CEO Stephen Elop announced that Nokia was abandoning its development of its own smartphone platforms and APIs, and betting the farm on somebody else’s, many people asked why it was necessary. […] The question […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

10 March 2011
Why Nokia failed: ‘Wasted 2,000 man years’ on UIs that didn’t work

Controversial British columnist Andrew Orlowski published a long investigating article on Nokia’s failure to build its own smartphone platform. “When Nokia CEO Stephen Elop announced that Nokia was abandoning its development of its own smartphone platforms and APIs, and betting the farm on somebody else’s, many people asked why it was necessary. […] The question […]

10 March 2011
Designing Pleasurable Products and Interfaces – conference in Milan

DPPI 11, the 5th conference on Designing Pleasurable Products and Interfaces, will take place in Milan, Italy this year and Experientia partner Mark Vanderbeeken is part of the scientific committee. The DPPI conference originally began through the desire to move away from talking purely about usability, and look at the role of experience in human-product […]

10 March 2011
Experientia partner jury lead at Core77 Design Awards

Experientia partner Mark Vanderbeeken will be one of 15 international Jury Captains for the inaugural year of the Core77 Design Awards. The Core77 Design Awards which have just been launched is positioned as “a global design award aimed at recognizing and celebrating design excellence, enterprise and intent.” “Recognizing excellence in all areas of design enterprise, […]

9 March 2011
Sitra’s Marco Steinberg on Low2No project

Last week Experientia participated in Ecobuild 2011 (London, UK) to showcase its work in user-centred sustainable design for the built environment, and in particular its experience of Low2No, a major low-to-no carbon impact development in Helsinki Harbour, Finland. The Low2No project is run by Sitra, the Finnish innovation fund, and Marco Steinberg, Sitra’s head of […]

7 March 2011
Understanding society

Understanding Society is a major £15.5 million research study designed to provide valuable new evidence about the people of the UK, their lives, experiences, behaviours and beliefs. Understanding Society follows 100,000 people in 40,000 households year by year and asks them questions about a wide spectrum of areas relating to their working and personal lives. […]

4 March 2011
Videos of Interaction 11 keynotes

Videos are now available for all seven Interaction11 keynote presentations. Interaction is a yearly conference organised by the Interaction Design Association (IxDA). The 2011 conference took place on February 9-12 in Boulder, Colorado. – Bill Verplank (opening keynote) [1:02:38] – Brenda Laurel [47:45] – Bruce Sterling (closing keynote) [45:09] – Eric Hersman, Ushahidi [33:04] – […]

1 March 2011
Discussing ethnography at University College London

Experientia partner Mark Vanderbeeken will be giving a talk tomorrow at 6 pm, as a part of the Digital Anthropology MSc course at University College London (UCL). The “Anthropology in the Professional World” section of the course features talks from well-known practitioners in the field. Mark will speak about the challenges inherent in Experientia’s research […]

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