putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
2 September 2010
How mobile devices could lead to more city living

People pushing sustainability don’t tend to be the same types who love our digital-crazed iWorld. And that’s a problem because it means they don’t push one of the great advantages of dense, energy-efficient cities: urban life integrates far better with mobile devices than does its car-logged suburban cousin. Alexis Madrigal, The Atlantic’s lead technology writer, […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

2 September 2010
How mobile devices could lead to more city living

People pushing sustainability don’t tend to be the same types who love our digital-crazed iWorld. And that’s a problem because it means they don’t push one of the great advantages of dense, energy-efficient cities: urban life integrates far better with mobile devices than does its car-logged suburban cousin. Alexis Madrigal, The Atlantic’s lead technology writer, […]

2 September 2010
The library user experience: services before content

Libraries will have to build a new foundation if they are to recover from these economic hard times—a foundation of valuable services, of user experience, not just free content, writes Aaron Schmidt in Library Journal. “We need to stop focusing on giving away free content and do something different—something no other institution, civic or commercial, […]

2 September 2010
To win over users, gadgets have to be touchable

Researchers say that touch screens are the start of a trend to make computers more open to human gestures, argues the New York Times. “Device makers in a post-iPhone world are focused on fingertips, with touch at the core of the newest wave of computer design, known as natural user interface. Unlike past interfaces centered […]

2 September 2010
Interactions magazine on human nuances

The current issue of Interactions Magazine is generally on the nuances of what makes us human, writes co-editor-in-chief Jon Kolko, and more in particular “about authenticity, complexity, and design-and the political, social, and human qualities of our work”. Here are the articles that are currently available for free: interactions: authenticity, complexity, and design by Jon […]

1 September 2010
Aesthetics of interaction

The latest issue of the International Journal of Design, eer-reviewed, open-access journal devoted to publishing research papers in all fields of design, is devoted to the aesthetics of interaction design: This special issue attempts to provide an overview of current research in the Aesthetics of Interaction. We believe there is no such thing as absolute […]

1 September 2010
A weird way of thinking has prevailed worldwide

If a provocative new study is to be believed, the world lives in a situation where American undergraduates monopolize our knowledge of human nature, writes Anand Giridharadas in the New York Times. “In the study, published last month in the journal Behavioral and Brain Sciences, Joseph Henrich, Steven J. Heine and Ara Norenzayan — all […]

1 September 2010
Digital dinosaurs and public gardens

Two new articles in UX Magazine: Don’t become a digital dinosaur by Samantha Starmer UX professionals can’t constrict a user’s experience to specified devices, touchpoints, or time periods. As devices integrate with each other and with the real world, we have to design for this integration and blurring. UX pros must work on the holistic […]

1 September 2010
Technology aside, most people still decline to be located

Mostly the young are interested in letting others know their physical location. Others are reticent for safety reasons, or against providing too much information. The New York Times reports: “Internet companies have appropriated the real estate business’s mantra — it’s all about location, location, location. But while a home on the beach will always be […]

1 September 2010
Neighborly borrowing, over the online fence

The New York Times reports on how online start-ups are allowing people to rent out their belongings locally, for a small fee. “The Roomba was mine for only 24 hours. I had rented it through a service called SnapGoods, which allows people to lend out their surplus gadgetry and various gear for a daily fee. […]

1 September 2010
French ethnographic research on smartphone use

Le Monde newspaper published (Google translation) today a summary of an ethnographic research project on smartphone use by young adult, presented yesterday at a Virgin Mobile press conference in Paris. The research was conducted by Olivier Aïm of the Celsa Graduate School, Laurence Allard of the Lille 3 University and Joëlle Menrath of Discours & […]

1 September 2010
Dublin, Ireland to host Interaction 12

The City of Dublin and the Institute of Art, Design & Technology (IADT) will act as co-hosts for Interaction 12, the annual conference of the Interaction Design Association (IxDA) which will take place for the first time in Europe in 2012. The other submissions came from Berlin, Delft, Helsinki and Paris, from which Berlin, Dublin […]

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