putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
8 December 2008
Visualisation and design – new tools to help with information overload

Alice Rawsthorn, design critic at the International Herald Tribune, writes this week on visualisation design, which uses advanced software to illustrate complicated data so that we (that’s the 99.99 percent of us without doctorates in applied mathematics) can understand it. “Visualization comes in the form of still images, moving ones and three-dimensional models that depict […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

8 December 2008
Visualisation and design – new tools to help with information overload

Alice Rawsthorn, design critic at the International Herald Tribune, writes this week on visualisation design, which uses advanced software to illustrate complicated data so that we (that’s the 99.99 percent of us without doctorates in applied mathematics) can understand it. “Visualization comes in the form of still images, moving ones and three-dimensional models that depict […]

7 December 2008
Experimenting with Facebook groups

As an experiment, we created two new Facebook groups today: Interaction Design Institute Ivrea This group is open to all who ever worked, studied, consulted or visited Interaction Design Institute Ivrea and liked what happened there. It complements an existing and popular email list. Putting People First This new Facebook platform for Putting People First […]

7 December 2008
Mobiles for advocacy

The Tactical Technology Collective, an international NGO helping human rights advocates use information, communications and digital technologies to maximise the impact of their advocacy work, has just released “Mobiles in-a-Box“, a collection of tools, tactics, how-to guides, and case studies designed to help advocacy organizations use mobile technology in their work. Included are sections on […]

7 December 2008
Johannesburg conference showcases African bottom-up innovation in mobile phone use

If you are interested in bottom-up innovation within emerging markets using mobile phones, the recent MobileActive08 conference (more here) in Johannesburg, South Africa generated a wealth of materials. Below are some videos: Mobiles and news gathering at Al Jazeera Safdar Mustafa, head of Al Jazeera’s mobile media unit, describes some trials where mobile phones were […]

7 December 2008
Audio interview with Nokia’s Adam Greenfield

Podcamp Barcelona’s Chris Pinchen interviewed Nokia’s Adam Greenfield at Visualizar ’08 (Madrid, Spain) the day after the US elections. Their conversation ranged widely over subjects including corporate Situationism, fear of ubicomp, the technological disparity between everyday life in the US and that in other parts of the world, and the odd and occasionally uncomfortable freedoms […]

7 December 2008
Design revolution or social revolution?

Over the last week, I have been helping out Marcia Caines with editing her thoughtful review of the Saint-Etienne design biennial (She helped me out before on editing my piece on the Turin design policy conference). Take a look, it is a very insightful write-up with some provoking questions at the end.

7 December 2008
Human Centered Design for small holder farmers

A team at IDEO led by Tatyana Mamout and Jessica Hastings has been working with the Bill & Melinda Gates Foundation recently to develop a toolkit to help NGO’s apply human centered design methodologies to the work they do with small holder farmers. IDE, one of the NGO’s supported by Gates, collaborated closely with the […]

7 December 2008
Interview with Microsoft UX designer Ruth Kikin-Gil

Ruth Kikin-Gil is the UX Design Lead at Microsoft’s Office Labs, a Microsoft innovation group which focuses on the future of productivity and information work, and an alumnus of the acclaimed Interaction Design Institute Ivrea. In this 20-minute audio interview, Qixing Zheng, a UX advisor at Microsoft Canada, talks with Ruth about her work and […]

3 December 2008
Getting real about agile design

Very good and long article by Cennydd Bowles on the relation between design and agile development. “For many designers, Agile is already a fact of life (and for those less accustomed, some recommended reading follows at the foot of this article). We are reaching the point where we must either acclimatize or risk being bypassed. […]

1 December 2008
The many futures of our digital lives

We all live in a digital world, although it means different things to different people. In her inaugural public lecture as Adelaide’s Thinker in Residence, Intel’s Genevieve Bell will explore how digital technology is shaping our lives, our culture, and our future. Dr Genevieve Bell is an anthropologist and ethnographer with both an academic and […]

1 December 2008
Book: Grown Up Digital

McGraw-Hill is pitching me books and now and then I request a copy because the subject matter interests me greatly. Don Tapscott’s “Grown Up Digital: How the Net Generation Is Changing Your World” is such a book. It explains how digital technology has affected the children of the baby boomers, a group he calls the […]

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