Daily insights on user experience, experience design and people-centred innovation Audience
5 August 2008
Adaptive Path explores the future of the browser

Aurora is a concept video presenting one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept browser series. Aurora explores new ways people could interact with the Web in the future based on projected technological trends and real-world scenarios. People, places and things on the web […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

5 August 2008
Adaptive Path explores the future of the browser

Aurora is a concept video presenting one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept browser series. Aurora explores new ways people could interact with the Web in the future based on projected technological trends and real-world scenarios. People, places and things on the web […]

4 August 2008
Mobile phones and the digital divide

Ken Banks writes in PC World on the capacity of the mobile phone to bridge the digital divide. While developed markets get excited by the iPhone, N95, BlackBerry, 3G, WiMax and Android, in developing countries, most excitement centers around the proliferation of mobile phones — any phones — into poorer rural, communication-starved areas and their […]

4 August 2008
Online social networks are powerful and ineffectual all at once

No one disputes the exponentially greater accessibility of information and connections online, argues Marina Krakovsky in Stanford Magazine, but opinions vary on how genuine or effective online relationships can be. Among others, the author points out that social networks “take a crude, binary view of human connection” and reflect on the issue of trust online. […]

4 August 2008
Jen van der Meer on “how the crowd will save us”

Jennifer van der Meer wrote a long article, published today on Core77, on how the green movement taps participatory networks to drive innovation. The emergence of more user-centered-thinking has given designers an influence well beyond the old drafting table. Upstream in the product development process, designers can now leverage tools like ethnography and sophisticated needs […]

4 August 2008
People increasingly want better designed products

Two articles highlight the increasing social demand for better designed products: Bryce Rutter interview: “The tolerance for poorly designed products is decreasing dramatically” The Globe and Mail – 2 August 2008 Paying a visit to Toronto recently, Rutter spoke to Globe Style about the beauty and necessity of good ergonomic design, whether it’s for toothbrushes […]

4 August 2008
How cloud computing is changing the world

Business Week reflects on the impact of cloud computing on global business. A host of providers including Amazon, Salesforce.com, IBM, Oracle and Microsoft are helping corporate clients use the Internet to tap into everything from extra server space to software that helps manage customer relationships. Assigning these computing tasks to some remote location—rather than, say, […]

2 August 2008
From doctors to patients….the transfer of power

There’s a revolution beginning in the practice of medicine, argues Bob Leckridge, a medical doctor who is working in Scotland. It’s about a shift in power which will change the way doctors work. The traditional doctor-patient relationship is based on a doctor as the expert who knows best and a patient who will passively accept […]

2 August 2008
Small objects travel further, faster

Jan Chipcase, Nokia’s user researcher, is the latest contributor in the ongoing series of emerging markets articles that are being published on a weekly basis in Vodafone Receiver’s magazine. Chipchase stresses that his research is more than just “an attempt to understand the similarities and differences to what we already knew in order to create […]

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