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Stowe Boyd, an internationally recognised authority on social applications and their impact on business, media, and society, published today an interesting reflection on the fact that conversation online has moved away from the blogs that once seemed the nexus:
Jason Kaneshiro posted a similar reflection recently. (via Bruce Sterling) But — just perhaps — the situation is not so clear-cut: BBC News launched a new home page today and the announcement article already has 533 comments, that is five hundred and thirty three (and it’s still increasing). |
| March 2008 |
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31 March 2008
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31 March 2008
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Idris Mootee, a business and innovation strategist, explores the disciplines of service design and experience design through some innovative, authenticity-inspired retail concepts (that in some ways are also reflected in the Eataly supermarket in Torino):
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31 March 2008
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Hugh Graham asks some serious questions about the role designers in promoting consumer culture, in a wider context of sustainability.
(via Niti Bhan on Core77) |
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25 March 2008
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In a few months, Turin will host the World Congress of Architecture, the top architecture event in the world.
They have an interesting programme, with some speakers I really like. They are called “Relatori” on their English website, which non-Italians should obviously know means “Speakers”. A small detail, of course, because they got names like Peter Eisenman, Massimiliano Fuksas, Adam Greenfield, Jeffrey Huang, Nicolas Nova, Dominique Perrault, Renzo Piano, and Hani Rashid. To name just a few. Registration is cheap. 100 euro. So I want to go. But then the trouble starts. First you go to the website where any button “Registration” is missing. OK, you find out that it’s actually called “Participation”. This is getting terribly irritating. I guess the system requires me to be a “registered member” of myself. So now I have to register even more personal data, such as my identity card or passport number. I also need to select a country (not sure which one: country of citizenship or country where I live). I choose Italy. Now I also need to select which “Professional bodies of architect” (sic) I am from. It’s obligatory. But what comes up is a bit baffling: a list of Italian provinces and the word “Nessuno” which I know to mean “None”. Good luck, German or American! Perhaps, I was just stupid enough to list Italy as my country of residence. Once I have done gone through all of that (remember that I registered as an individual), the system asks me again to “add partecipants”. Yes, I know: the spelling. I don’t want to “add partecipants” anyhow. By now, I figured out that this stupid system requires me again to click on “Registered members” in the left menu, and discover that I am now a registered member of myself. But how can I pay? It’s baffling. I managed to figure it out this afternoon — after 20 minutes of deep frustration. Now I tried again in order to write this post, using a different email address, but for the life of me, I can’t find the solution anymore. I CAN’T PAY. I have no clue at all anymore on how to do it. The procedure I managed to find this afternoon has disappeared. I remembered that I somehow found a check box next to my name, which was the key to get into the actual payment system, but that’s gone now. Guys, this is hopeless. How can you manage an international congress this way? And an interesting one at that! Your registration process is horrible. HORRIBLE! No wonder you have so few registrations. YOU HAVE TO FIX THIS IMMEDIATELY!!! In short, I am more than just a little angry. (And can someone now remove my duplicate pre-registration, so that I don’t get all your emails twice?). |
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25 March 2008
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Kate Rutter of Adaptive Path recently interviewed Nathan Shedroff, experience strategist, author, and the Program Chair and founder of the brand new MBA in Design Strategy at California College of the Arts.
They spoke about the new CCA MBA program, how design and management are intersecting in business and academia, and how integrated learning and a new emphasis on design in business is impacting the field of user experience. |
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23 March 2008
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Last week’s Budget and two policy documents have put design firmly at the heart of the Government’s innovation strategy, reports Emily Pacey in mad.co.uk.
An article on Science|Business provides more background:
(via Niti Bhan on Core77) |
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22 March 2008
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One of the statements that stuck with me at the recent Disruptive Thinking event in Barcelona, organised by the Art Center College of Design, was by author Sara Wheeler. She said: “Climate change is now part of the human experience, what it means to be human.”
Now Sanjay Khanna provides some more insight on this on Worldchanging and interviews environmental philosopher Glenn Albrecht:
What does it mean for the field of experience design, if the nature of human experience is changing because of climate change? Note too that the same topic was recently also discussed in Wired Magazine. |
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22 March 2008
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22 March 2008
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Robert X. Cringely, the pen name of technology journalist Mark Stephens, who is the host and writer of the hit PBS-TV miniseries “Electric Money”, has penned a polemic piece about culture and technology:
And a bit down in the piece comes his most key statement:
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21 March 2008
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Adam Greenfield, author of Everyware: The Dawning Age of Ubiquitous Computing, will be moving to Helsinki in August and begin his new role as “Head of Design Direction with Nokia’s design staff, with a remit for the service and user interface domain.”
Says Greenfield: ” I’ll be working on some terribly exciting and important problems, with people for whom I have a tremendous amount of admiration (and in many cases personal fondness of long standing), in a context where our efforts together might actually make a difference.” Congratulations, Adam! (via IntoMobile) |
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20 March 2008
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Here Comes Everybody: The Power of Organising without Organisations by Clay Shirky is an “examination of how the wildfirelike spread of new forms of social interaction enabled by technology is changing the way humans form groups and exist within them, with profound long-term economic and social effects-for good and for ill.”One of the culture’s wisest observers of the transformational power of the new forms of tech-enabled social interaction is Clay Shirky, and Here Comes Everybody is his marvelous reckoning with the ramifications of all this on what we do and who we are. Like Lawrence Lessig on the effect of new technology on regimes of cultural creation, Shirky’s assessment of the impact of new technology on the nature and use of groups is marvelously broad minded, lucid, and penetrating; it integrates the views of a number of other thinkers across a broad range of disciplines with his own pioneering work to provide a holistic framework for understanding the opportunities and the threats to the existing order that these new, spontaneous networks of social interaction represent. Wikinomics, yes, but also wikigovernment, wikiculture, wikievery imaginable interest group, including the far from savory. A revolution in social organization has commenced, and Clay Shirky is its brilliant chronicler. - Book pagebook excerpt (Penguin) |
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20 March 2008
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A new Logitech study concludes that a quarter of European homes only have one person who can work everything.
(via UsabilityNews) |
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19 March 2008
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18 March 2008
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The people from the German consultancy Trendbüro published a short interview with me on the topic of identity.
It is part of their strategy to publicise their forthcoming Trend Day, which has the theme: “Identity Management – Recognition replaces attention”. I am in very good company: they have also published interviews with Richard Florida, Willem Velthoven of Mediamatic, Hartmut Esslinger of frog design, and Dick Hardt of identity 2.0. |
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14 March 2008
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When Users “Do” the Ubicomp is the great sounding title of an article by Finnish researcher Antti Oulasvirta in the March-April issue of Interactions Magazine.
The article builds on the work done by Genevieve Bell and Paul Dourish, and in particular their article Yesterday’s Tomorrows. Like them, Oulasvirta argues that there are two ubicomps: the idealised one presented at conferences and the “real ubicomp”, described as “a massive noncentralized agglomeration of the devices, connectivity and electricity means, applications, services, and interfaces, as well as material objects such as cables and meeting rooms and support surfaces that have emerged almost anarchistically, without a recognized set of guiding principles.”. This infrastructure is therefore “not homogenous or seamless, but fragmented into several techniques that the user has to study and use.” He then takes his analysis a step further and actually shows “the many ways in which it is the users who have to ‘do’ ubicomp; that is, actively create the resources for using an application in a heterogeneous, multicomputer environment.” Oulasvirta concludes with “a laundry list of approaches to improving ubicomp infrastructures:”
To read the entire article, you need an ACM Digital Library subscription. |
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12 March 2008
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The International Herald Tribune reports on a new very cheap mobile phone for emerging markets:
No screen? Comments Niti Bhan: “So the poor don’t want to send SMS or check the time?”. |
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12 March 2008
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The UK government is aiming to make the country a global leader in the arts, media and advertising through initiatives including the creation of thousands of new apprenticeships and the launch of a Davos-style world creative business conference.
Prime Minister Gordon Brown and the culture secretary, Andy Burnham, unveiled the action plan, Creative Britain: New Talents for the New Economy, in what the government is labelling the first-ever comprehensive, state-supported plan to move the creative industries from the “margins to the mainstream of economic and policy thinking” in the UK. The action plan [which was welcomed by the design industry] outlines 26 commitments for both government and the creative industries to nurture talent, create jobs and to drive the UK’s international competitiveness. One of the initiatives is to develop a new annual World Creative Business Conference that will act as the “centrepiece” of an international push to make the UK the “world’s creative hub”. - Read full story [The Guardian] (via Richard Florida) |
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12 March 2008
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The world of design and innovation has greatly changed in the last decade. The challenges are more complex, more intricate, and more systemic, and therefore require an increasingly holistic and multidisciplinary approach, especially in education.
Or in the words of Richard Koshalek, president of the Art Center College of Design:
Design schools are engaged in various explorations on how to best address this new context. Some bring in new people on their faculty, others start off industry or public sector collaborations; some collaborate with other institutions, others even merge with them (as Helsinki’s art and design school is planning to do). The renowned Art Center College of Design has done many of the above things as well, but is now going for something much more ambitious - it is breaking out of its own physical spaces (be them the Art Center itself, California or the USA in general), and are creating a series of what I would call “open innovation forums” on a global scale, all with the aim of “developing people”. Last week I was invited (thank you, Rudy) to attend one of them: the Disruptive Thinking event in Barcelona. Disclosure: Art Center paid for my trip and stay, on the condition I would write an article. They didn’t say anything more, so I feel free to write what I think. The Barcelona event, organised in collaboration with the prestigious ESADE business school, is the first in a series of global dialogues that Art Center is scheduling in a number of continents, as well as online. It is also the beginning of a wider initiative towards this European design city: the Art Center Barcelona Project. The Art Center Barcelona Project is a joint platform between Art Center and ESADE for postgraduate education, research and business networking in the field of innovation and design. This time the emphasis is on content-based international collaborations, rather than conventional bricks-and mortar “branches” overseas (as Art Center tried unsuccessfully for ten years starting in 1986 in Vevey, Switzerland). The benefits are of course obvious: a local partner has local knowledge, local networks, local staff and local facilities. The foreign partner brings in expertise and insights that will proof to be valuable to the local partner. And the investment for the Art Center is no where in the range of building a new school. Aside from that, there are also the brand implications and opportunities for recruitment and student admissions. In short, a win-win for both. But there is more… A social engagement Art Center has an initiative I really like: designmatters. Launched in December 2001, Designmatters at Art Center explores the social and humanitarian benefits of design and responsible business.
Designmatters, which engages Art Center students, faculty and staff, focuses on four major themes: public policy, global healthcare, human sustainable development, and social entrepreneurship. In the last years Art Center has become quite active in developing countries, and thanks to its designmatters initiative, has become the first school to be designated a Non-Governmental Organization (NGO) by the United Nations Department of Public Information (UNDPI) and United Nations Population Fund (UNFPA). It also is a member of the Organization of American States (OAS) as a civil society organisation. Designmatters is crucially part and parcel of the Barcelona Project: collaborations with educational, civic and cultural institutions particularly on social and humanitarian issues are a key focus, which is part of the reason why there was such a strong emphasis on broader social and humanitarian issues during the Disruptive Thinking event that I attended. One of the themes the Barcelona project particularly wants to address is the role of design in cities, which “must be redefined according to wider principles of sustainability — not only in relation to the environment, but also in terms of energy production and consumption, economic prosperity, social justice and cultural development.” And that’s how it should be. Trying to think disruptively Thinking in a disruptive way is not an easy thing to do, it requires good ideas and the power to make them stick so that they can actually become disruptive, otherwise they don’t make much impact. The overall themes of the Disruptive Thinking event — climate change, geopolitics, business, science, belief, and design, have of course a history of lots of disruptive thinking. The organisers were courageous: they sought out “‘disruptive’ thinkers and practitioners who — despite the many risks involved — bring vital energy to bear on these issues and push them in new and productive directions for society.” The one-day event was chaired by British journalist Richard Addis, who selected primarily British or UK-based presenters (with the exception of the ESADE dean) to be in charge of each of the six sessions. These six presenters in turn selected one to three guests each, which were of course also primarily from the US (insofar they were not at SXSW) or the UK. There wasn’t much of a presence from the rest of Europe or the world (besides the one courageous Ugandan journalist), and that was frankly a serious gap. Although the guests were very insightful and by times really funny (as only Brits can be), I really wanted more diverse viewpoints than the conference in the end was able to offer. Josh Nakaya, an Art Center product design student did a truly excellent job at blogging the conference, and later upgraded them with responses. Also the video streams are now available. So I will refer to these summaries and videos in my comments below. There is also a webpage with the full line-up of speakers. So let me start with tackling the sessions one-by-one.
In short The event as it happened was not ideal: some of the presenters were not leading their sessions very well, not everyone had valuable ideas to contribute, the match between the theme of disruptive thinking and what was actually being discussed was absent by times, and there was not always a clear sense of direction. It was clear that the sessions were underrehearsed, if rehearsed at all. Too often people went off on their own tangent, with a presenter unable or unwilling to pull them back on a clear path. I also wondered afterwards to what extent I actually had heard new things, or whether the things I had heard I couldn’t just as easily have picked up in a book or a good magazine. The answer is probably yes. But books and magazines are monologues by their nature. This was in concept and execution a series of dialogues. In the beginning of this article I described how this Barcelona event fits into a wider strategy of open collaboration, open communications and social engagement. This is not just a valuable and laudable approach, but also one which is highly relevant and timely in contemporary society. We need more of these initiatives, not less. They have to be fine-tuned and improved, no doubt, but in essence we need dialogues and collaboration between disciplines, between different parts of society, between different regions in the world. The world has become too complex for each of us to figure things out by themselves. And that is what to me these Global Dialogues are really about. I also hope that Art Center will deliver on its commitment to continue the conversation online, to have a continuous dialogue. The event blog is now basically dead, and there have been no comments whatsoever on any of the posts that I could find. So probably this is not the right tool - a new one needs to be developed. What about the US? The Art Center is an American school, its students are based in California. How can they participate in the global dialogues? In fact, many of the Art Center events are also taking place in California: the recent two-day summit on Systems, Cities & Sustainable Mobility (proceedings are already available - the next summit is in February 2009), and the upcoming Serious Play conference. |
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11 March 2008
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There is an interesting controversy going on between 37signals and Donald Norman.
It all started with a four-page article in the March 2008 issue of Wired Magazine about 37signals, the company that helped develop much of the software that has enabled Web 2.0, including Ruby on Rails, that was used to create podcasting service Odeo and microblogging phenomenon Twitter. [Check also 37signals’ own reaction to the article] Norman, who was quoted in the article arguing that simplicity is highly overrated, used his blog to react to the Wired piece, pointing out that, although he has always admired the company, he has also tried their products and they have never quite met his needs. After reading the article, Norman says he understands why: “the developers are arrogant and completely unsympathetic to the people who use their products.” Norman is particularly taken aback by one key quote of David Heinemeier Hansson of 37signals: “I’m not designing software for other people, I’m designing it for me.” Jason Fried, the other founder of 37signals, a company known according to the Wired article for a lack of modesty, disagreed very respectfully:
Read his post, it is very senseable, and touches upon some of the major controversies within user-centred design as a whole, as also demonstrated by the number of comments. |
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7 March 2008
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Today Torino World Design Capital published an interview I recently did with Bruce Sterling. This time not about spimes, ubiquitous computing or digital fabrication, but about his experience with the city where he lived for the last six months.
Bruce likes Torino and in this interview he gives quite a few reasons why. He goes into much detail about why “Turin is really a 21st Century” and how “it has somehow managed to deal with problems that many, many other cities, regions, cultures and nations have not yet faced up to.” “Turin,” he says, “is one of those places that appeal to my temperament. If I were an Italian person, I would likely have been a Turinese.” He also shares with us a content of a new story he has been writing:
Bruce is now in the last days of preparation of the Share Festival that he has been curating. Come and see it if you can. The interview is suffering a bit from poor layout and it is not so easy to see what my questions are, for instance. All the links have also magically disappeared. I hope they will fix it soon. |
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