Daily insights on user experience, experience design and people-centred innovation Audience
1 December 2007
Intel’s Urban Atmospheres research project

The Urban Atmospheres project (video) is exploring how people who live in cities might want to use technology, how it could help them develop a sense of community or belonging, or play into their emotional experiences of urban living. “By gaining a better understanding of what matters most to people in the daily experience of […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

1 December 2007
Intel’s Urban Atmospheres research project

The Urban Atmospheres project (video) is exploring how people who live in cities might want to use technology, how it could help them develop a sense of community or belonging, or play into their emotional experiences of urban living. “By gaining a better understanding of what matters most to people in the daily experience of […]

1 December 2007
Intel’s Essential Computing vision

From Intel’s Essential Computing website: Intel Research’s over-arching vision for the future is evolving from one of proactive computing to one of Essential Computing. Over the years, we’ve been part of a steady evolution moving computing from the machine room out into people’s workplaces and into their daily lives. As this transformation continues, we will […]

1 December 2007
Card sorting: a tool to reorganise information-rich web sites

Michael Hawley, user experience director of Mad*Pow published an article about card sorting as a user-centred tool to reorganise information-rich web sites. “Card sorting is an appealing research technique to assist in the organization or re-organization of an information-rich Web site. But conducting the sorts correctly requires thoughtful planning and can demand a fair amount […]

1 December 2007
Influencing the customer experience through the internet

“Despite the rapid development of the internet, the overall goal of designing an intuitive, easy to use website has not changed,” says Mona Patel, executive director of Human Factors International. “The challenge that exists is how to gauge customers’ emotional responses accurately so that businesses can understand and influence online decision making and increasing conversion […]

1 December 2007
Johannes Vandermeulen (Namahn) on analogies between user-centred design and movie making

Joannes Vandermeulen is a practitioner and teacher of Interaction Design. In 1987, he founded Namahn, a consultancy for user-centred design of software and online products, based in Brussels. Johannes was one of the keynote speaker at the German IA conference a few weeks ago. His talk about interaction design explored the analogies between user-centred design […]

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