putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

8 August 2007
Jesse James Garrett interview on usability and user experience
8 August 2007
Technology turns library science from spinster to suddenly sexy
7 August 2007
Fing: the next generation internet foundation from France

For some time now I have been following the French innovation blog Internet Actu, not realising that it was part of a bigger initiative called “Fing“. Fing stands for “Fondation Internet Nouvelle Génération”, or the the next generation internet foundation, aimed at stimulating and promoting R&D and innovation in ICT uses and services. Here is […]

7 August 2007
How feature creep ruined the moleskine city notebook
7 August 2007
Breaking down the walls of phones’ web gardens
7 August 2007
PDF prototypes: mistakenly disregarded and underutilised
7 August 2007
BT futurologist predicts the real and virtual merging
6 August 2007
‘Game School’ aims to engage and educate
5 August 2007
Social networks affecting health
5 August 2007
What’s good for a business can be hard on friends
5 August 2007
As the vision fades, the indignities grow
4 August 2007
Peter Morville on “Ambient Findability and The Future of Search”

Peter Morville, widely recognised as a founding father of information architecture, spoke in June 2007 at Google TechTalks on “Ambient Findability and The Future of Search” (video online). At the crossroads of ubiquitous computing and the Internet, the user experience is out of control, and findability is the real story. Access changes the game. We […]

4 August 2007
Jared Spool on “The Dawning of the Age of Experience”
4 August 2007
Ambient Devices releases two smart and practical everyday products
3 August 2007
eBay’s Meg Whitman on improving the finding and auction experience
3 August 2007
Central role for co-creation and ethnography at new Nokia design studio in Bangalore

Nokia’s new design studio in Bangalore, India, will use co-creation and ethnographic approaches to explore new design ideas for mobile phones targeted at the Indian market. InfoWorld reports: The studio in India is one of four satellite studios that Nokia plans to set up over the next 12 months. The satellite studios will collaborate with […]

2 August 2007
New Virgin planes take user experience up a notch
2 August 2007
Promoting user-centred design innovation in Ireland
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