putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
14 July 2007
Virtual Families and Friends.com
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

14 July 2007
Virtual Families and Friends.com
14 July 2007
Financial Times editorial on how users are transforming innovation
12 July 2007
Event highlights of Torino 2008 World Design Capital
12 July 2007
Danish telecom provider TDC involves users in future product development
12 July 2007
Motorola technology seeks to deepen mobile relationships
12 July 2007
Microsoft cultures creativity in unique lab
11 July 2007
The Financial Times senior technology correspondent on where we go from here
11 July 2007
Assignment Zero: can crowds create fiction, architecture and photography?
11 July 2007
Online marketers shift focus to user experience – new report
11 July 2007
UXmatters July 2007 issue

Five new articles in the July 2007 issue of UXmatters, the user experience web magazine: Your design is infringing on my patent: the case against user interface and interaction model patents and intellectual property By Paul J. Sherman “Despite what the intellectual property lawyers and patent-squatter holding companies claim, many studies across many industries and […]

10 July 2007
Unlocking Innovation – why citizens hold the key to public service reform
10 July 2007
IBM says healthcare is “driving under the influence of terrible interfaces”
10 July 2007
Cameron Sinclair’s Open Architecture Network [Business Week]

Like AdSense, which has given Madison Avenue executives the collective jitters, the Open Architecture Network (OAN) suggests that 2.0’s cocktail of collaborative technologies can have an equally radical influence on business and industry practices. In the case of the OAN, the industry in question is architecture. The OAN is a free, Web-based network that’s part […]

8 July 2007
A user experience conversation on NextD
8 July 2007
Jackson Fish Market – handcrafted software experiences

Jackson Fish Market, with the tagline “Handcrafted Software Experiences,” in November 2006. “In their introductory blog post, co-founder Hillel Cooperman talks about his grandfather’s fish store, Jackson Fish, a “small businesses was run by family, with everyone pitching in as best they could” and which sold “handcrafted products” that “that both address a core customer […]

8 July 2007
The New York Times “introducing” the usability professional
7 July 2007
Finland moves towards ubiquitous information society
6 July 2007
European designers to meet in World Design Capital to promote usability and design

(Bloomingdale, IL: July 6, 2007) – The first European regional conference of the Usability Professionals’ Association (UPA) will take place in Torino, Italy, named the 2008 World Design Capital. Hundreds of designers and usability specialists are expected to attend. “The UPA Europe 2008 conference provides a great opportunity to reinforce the importance of usability and […]

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