putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
20 July 2007
Rich ethnographic reports about the uses of ICT in low-income communities

The UK Department for Development has published a long study, written by a number of researchers from British and Australian Universities, about the social and economic benefits of Information and Communication Technology (ICT) in low-income communities in Jamaica, India, South Africa and Ghana. The Australian anthropology site Culture Matters reports that “the working papers strongly […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

20 July 2007
Rich ethnographic reports about the uses of ICT in low-income communities

The UK Department for Development has published a long study, written by a number of researchers from British and Australian Universities, about the social and economic benefits of Information and Communication Technology (ICT) in low-income communities in Jamaica, India, South Africa and Ghana. The Australian anthropology site Culture Matters reports that “the working papers strongly […]

20 July 2007
Research on smartphones and the work-life balance
19 July 2007
User-driven innovation in Denmark and Finland
18 July 2007
Describing the spiritual experience
18 July 2007
User experience for OpenOffice.org
18 July 2007
Firms snub ‘mobile for elderly’
18 July 2007
Designing for deterioration
18 July 2007
Barcelona_London: comparing, contrasting and challenging two urban success stories
18 July 2007
John Maeda interviewed on NPR’s Talk of the Nation
18 July 2007
Citizen media: a progress report
17 July 2007
Publicly funded culture and the creative industries
17 July 2007
Copenhagen Institute of Interaction Design launches with pilot Masters programme
17 July 2007
Revolutionising prosthetics through user-centred design
16 July 2007
Nokia’s view of the future – trends research, ethnography and design
16 July 2007
TVs and computers breeding generation of ‘screen kids’
16 July 2007
Segnaloitalia: a social network for tourism in Italy
16 July 2007
Involving physicians in the design of medical devices
15 July 2007
Bruno Giussani on how free talk services lead to surprising user creativity
14 July 2007
Slides available of talk by Nicolas Nova in Turin
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