putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
14 June 2007
Daily reporting from the UPA annual conference (3)
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

14 June 2007
Daily reporting from the UPA annual conference (3)
13 June 2007
The human face of product development

Tom Shelley reports in Eureka magazine on the latest thinking in how to ensure that products truly fulfill customer needs and aspirations – and succeed in the marketplace. The story is largely based on an interview with Apala Lahiri Chavan, managing director of Human Factors International India. How can you ensure products really satisfy the […]

13 June 2007
John Thackara on designing with people to address climate change
13 June 2007
Daily reporting from the UPA annual conference (2)
12 June 2007
Daily reporting from the UPA annual conference
10 June 2007
Videos available of the IIT Institute of Design Strategy Conference
10 June 2007
Spanish translation of engageID interview with Mark Vanderbeeken
9 June 2007
Telling stories in public spaces, museums, and over the internet – often simultaneously
8 June 2007
Philips moves into the lifestyle game
8 June 2007
The Economist features work by Swisscom anthropologist Stefana Broadbent
6 June 2007
Experientia takes on leading role in UXnet, the global user experience network

Mark Vanderbeeken, senior partner of Experientia and the driving force behind the experience design blog Putting People First, has taken on the role of communications director of UXnet, the global user experience network. In his new function, which is on a volunteer basis and additional to his other commitments, Mark will be a key participant […]

4 June 2007
Ubiquitous computing gone mad
3 June 2007
“Experience first” at Microsoft
2 June 2007
Interview with Luke Wroblewski, senior principal designer, Yahoo! Inc.
2 June 2007
Bruce Sterling moving to Torino, Italy
2 June 2007
Web 2.0 is the web as it was originally envisioned – the internet of things is the real departure
1 June 2007
Google photos stir a debate over privacy [The New York Times]
1 June 2007
Peter Merholz: Experience IS the Product… and the only thing users care about
1 June 2007
New UK centre of excellence in design, engineering, technology and business
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