putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
28 April 2007
Forrester’s new Social Technographics report
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

28 April 2007
Forrester’s new Social Technographics report
28 April 2007
Book: Personal Content Experience – Managing Digital Life in the Mobile Age
27 April 2007
User-centered design game
26 April 2007
The infrastructure of experience and the experience of infrastructure
26 April 2007
Mobile is the 7th Mass Media and is to internet like TV is to radio
24 April 2007
36% of online American adults consult Wikipedia

More than a third of American adult internet users (36%) consult the citizen-generated online encyclopedia Wikipedia, according to a new nationwide survey by the Pew Internet & American Life Project. And on a typical day in the winter of 2007, 8% of online Americans consulted Wikipedia. There has been ongoing controversy about the reliability of […]

24 April 2007
Interaction design for classrooms
24 April 2007
Web 2.0 is not for India

Avnish Bajaj, co-founder and Managing Director of Matrix India (the $150-million India fund of Matrix Partners, a global venture capital company) thinks Web 2.0 is not for India: “I think people are wasting their time on Web 2.0 in India.” “People talk about the Internet being convenient, but it is not so in India. You […]

24 April 2007
Vodafone research on what women expect from mobile phones
24 April 2007
Robot future poses hard questions [BBC]
22 April 2007
Participation on Web 2.0 sites remains weak
20 April 2007
Nokia global user study on where people carry their phone
19 April 2007
Experientia contributes to Torino 2008

The new website of Torino 2008 World Design Capital contains an editorial section, managed by Experientia partner Mark Vanderbeeken, with interviews, profiles of design centres, essays and some commented articles from the international press that together provide an international window on Torino 2008. The monthly interview series features a number of thought-provoking conversations with leading […]

19 April 2007
User research on how people consume news
19 April 2007
Carlo Ratti and Régine Debatty featured in Ventiquattro magazine
19 April 2007
Torino 2008 World Design Capital launches Torino GEODESIGN

Yesterday I went to a press conference by Torino 2008 World Design Capital at the Milan Design Fair which presented TORINO GEODESIGN. TORINO GEODESIGN (described in more detail in this Core77 article) is an international competition which will bring designers from all over the world to collaborate with communities and businesses in Piedmont. It will […]

14 April 2007
New experience design school in the Netherlands
13 April 2007
The revolution will be televised and then switched off
13 April 2007
NESTA call for user-focused solutions to mental health problems

The UK’s National Endowment for Science, Technology and the Arts (NESTA) is calling for innovative project proposals from front-line workers, carers and people with direct experience of mental distress, to tackle some of the key challenges surrounding mental health in the UK, reports the eGov Monitor. The initiative forms part of the first stage of […]

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