putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
31 March 2007
The importance of magic in designing ubiquitous user experiences
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

31 March 2007
The importance of magic in designing ubiquitous user experiences
31 March 2007
Mike Kuniavsky on museum experience design
31 March 2007
Intel Technology Journal on “designing technology with people in mind”
31 March 2007
World Association of Newspapers: pay attention to the habits of the young
30 March 2007
Yale symposium on experience design and architecture from a critical perspective
29 March 2007
Designing bosses get results [Financial Post, Canada]
29 March 2007
Big brands turning to Big Brother [Daily Telegraph]
27 March 2007
Improving end-user experience [ComputerWorld]
27 March 2007
Book: Anthropology in Consumer Research
27 March 2007
Small PCs present big problems for users and interface designers [AP]
27 March 2007
Cogito Ergo Nomics [The Truth About Cars]
27 March 2007
When computers need human help [The International Herald Tribune]
27 March 2007
Intel admits tech can be tedious [The Register]
27 March 2007
How to improve it? Ask those who use it [The New York Times]
22 March 2007
The Philips ExperienceLab
22 March 2007
Ancient manuscript teaches machines how to talk to people
22 March 2007
Information Overload: We have met the Enemy and he is Us
20 March 2007
CNBC on the role of customers in business innovation
20 March 2007
Singapore Management University designing campus IT around the user
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