putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
28 February 2007
Nathan Shedroff on making meaning [Core77]
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

28 February 2007
Nathan Shedroff on making meaning [Core77]
26 February 2007
International Herald Tribune on user interface design
25 February 2007
KPMG on how digital media are affecting work, play and relationships across Europe
24 February 2007
Sacred tech [Business Week]

When I met Ranjit Makkuni now over five years ago at the Interaction Design Institute Ivrea, I became immediately mesmerised by his approach to technology and culture and the work he has been doing. This has only grown since. Makkuni is not only building bridges between technology and traditional, spiritual cultures, but also creating new […]

23 February 2007
Business Week on user-driven innovation
22 February 2007
Ethnographic research informs Intel’s Mobile Clinical Assistant
22 February 2007
Cinema 2.0 project in Turin
22 February 2007
New network for user-driven innovation in Denmark
22 February 2007
Indian lawmakers caught in Web 2.0 [India Times]

“The virtual (internet) network of people has always been a problem for [Indian] lawmakers,” reports Ritwik Donde in Infotech, an online technology news source of the India Times. “One of the problem with internet has been that it is impossible to control or censor it. Internet or the world wide web never remains the same. […]

22 February 2007
A focus on user-driven innovation in the Nordic region
22 February 2007
User experience at Oracle
22 February 2007
Usability found wanting on web-only news sites [The Guardian]
22 February 2007
Social networking for 9-year olds [Newsweek]
21 February 2007
Envisioning the whole digital person [UX Matters]

Excellent feature article by Jonathan Follett in UX Matters: “Our lives are becoming increasingly digitised—from the ways we communicate, to our entertainment media, to our e-commerce transactions, to our online research. As storage becomes cheaper and data pipes become faster, we are doing more and more online—and in the process, saving a record of our […]

21 February 2007
Users who know too much [CIO Magazine]
21 February 2007
Jan Chipchase of Nokia on understanding alternative scenarios for the future
19 February 2007
Today is International Slow Day
19 February 2007
The mash-up future of the web [BBC News]
19 February 2007
Donald Norman’s new book: “The Design of Future Things”
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