putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
14 December 2006
Philips Design on sustainability and the virtual world

The January 2007 issue of ‘new value by One Design’ (what’s up with that name?), the quarterly magazine of Philips Design, is devoted to articles on sustainability and the virtual world. Some highlights: Helping 400 million people give up smoking The article provides background and insight on the design and development of the Chulha smokeless […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

14 December 2006
Philips Design on sustainability and the virtual world

The January 2007 issue of ‘new value by One Design’ (what’s up with that name?), the quarterly magazine of Philips Design, is devoted to articles on sustainability and the virtual world. Some highlights: Helping 400 million people give up smoking The article provides background and insight on the design and development of the Chulha smokeless […]

14 December 2006
Good user experience at Microsoft
13 December 2006
Crowdsourcing product development
12 December 2006
Don Norman outlines three challenges for HCI

The ever-increasing complexity of everyday things, the ever-increasing burden of security, authentication, and identification and the ever-increasing use of automation are according to Don Norman the three large, overriding issues in the field of human-computer interaction. After all, he writes in an article in Interactions magazine, “the invisible, ubiquitous computer has arrived, ensnaring almost any […]

12 December 2006
We need theories of experience design
7 December 2006
The Boston Globe interviews Marvin Minsky on book “The Emotion Machine”
6 December 2006
Motorola’s Motofone experience website
4 December 2006
Dreaming of people-centred RSS feeds

To write a professional blog like Putting People First, one needs to scan a lot of material. In fact, Putting People First would be impossible to compile without the help of RSS. I am subscribed to a great many of them. 331 at the moment. You can see them here. RSS helps me a lot […]

4 December 2006
How long until the mobile is the heart of entertainment?
4 December 2006
UN warns on password ‘explosion’ [BBC]
4 December 2006
Customer experience strategies revealed as patchy [UsabilityNews]
4 December 2006
Stanford Business School launches executive course in customer-focused innovation
3 December 2006
Temporary ‘social’ cellphone numbers let users stay private [International Herald Tribune]
3 December 2006
Ethnographers uncover the ‘Unknown Unknowns’ about consumers [Advertising Age]
3 December 2006
Book: Frontiers of Capital – Ethnographic Reflections on the New Economy
2 December 2006
Interaction-Ivrea legacy is getting lost
2 December 2006
ITU Internet Report 2006 on digital life

The eight edition of the ITU Internet Report, entitled “digital.life”, focuses on consumers and looks at how human lives are being continuously shaped and re-shaped by advances in digital technologies. The report begins by examining the underlying technologies for new digital lifestyles, from network infrastructure to value creation at the edges. In studying how businesses […]

2 December 2006
Nokia Design video scenarios of future mobile device use
2 December 2006
Donald Norman on the design of future things
2 December 2006
Book: Mobile Communications and Society

Mobile Communication and Society: A Global Perspective Manuel Castells, Mireia Fernandez-Ardevol, Jack Linchuan Qiu and Araba Sey Published by the MIT Press How wireless technology is redefining the relationship of communication, technology, and society around the world–in everyday work and life, in youth culture, in politics, and in the developing world. Wireless networks are the […]

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