Daily insights on user experience, experience design and people-centred innovation Audience
17 November 2006
Interview with IDEO chief creative officer Jane Fulton Suri
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

17 November 2006
Interview with IDEO chief creative officer Jane Fulton Suri
17 November 2006
European Market Research Event – Day 2, afternoon

Mike Spang, Kodak Mike Spang has the long job title: “Business Research Director, Document Imaging, Corporate Business Research, Eastman Kodak Company”. He spoke about how Kodak went about creating a satisfying global corporate web experience. To put it in somewhat of a context, about five years ago Kodak had to rapidly reinvent itself as a […]

17 November 2006
European Market Research Event – Day 2, morning

Due to travelling, it took me a few days to write up my summary of the Tuesday presentations at the European Market Research Event, but here we are. In this write-up I will concentrate on five speakers: James Surowiecki, Roula Nasser in the morning session, Mike Spang and Emmi Kuusikko and Mehmood Khan in the […]

17 November 2006
Design Council presentation on designing new public services
17 November 2006
Yaniv Steiner speaking on rapid prototyping at World Usability Day Italy
13 November 2006
Experientia interviews Anne Kirah, senior design anthropologist at Microsoft
10 November 2006
Making the case for ease, elegance and endurance
6 November 2006
Bad usability calendar
6 November 2006
The People will be heard: Interactive technology in public spaces
6 November 2006
Interview with author of Designing Emotions book
5 November 2006
The Guardian magazine devoted to Web 2.0
4 November 2006
Gannett to crowdsource news [Wired News]
4 November 2006
Book: The Cell Phone – An Anthropology of Communication

“Mobile telecommunications have had a dramatic effect in many regions, but perhaps nowhere more than for low-income populations in countries such as Jamaica, where in the last few years many people have moved from no phone to cell phone. This book reveals the central role of communication in helping low-income households cope with poverty.” “The […]

3 November 2006
Goodbye, mobile phone bills. Hello, advertising. [International Herald Tribune]
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