putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
9 October 2006
IBM invests $100 million in usability [CNET News]
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

9 October 2006
IBM invests $100 million in usability [CNET News]
9 October 2006
Gartner: Prepare for consumer-led IT [CNET News]
8 October 2006
Fabrica at Centre Pompidou, Paris
8 October 2006
Video material on experience design
7 October 2006
Executive briefing on customer centred innovation
7 October 2006
Of tails and walls [International Herald Tribune]

“The old model [of the global marketplace] was one of control,” said Chris Anderson, editor of Wired magazine and author of the book “The Long Tail“, while he was recently in Paris. “Companies could control the user experience, and they could control the marketplace.” “The new model is we all exist in this big mush, […]

7 October 2006
Interview with Stanford design school director
6 October 2006
Customer-centric digital signage in retail environments

“A retail executive who is considering a digital signage system shouldn’t let the tail wag the dog,” writes Peter Vrettas in Extended Retail Solutions. “Content, rather than hardware or software, drives digital signage. And the best digital signage systems are focused on customer-centric content – messaging that puts your customers first by telling them what […]

6 October 2006
Interview of BT futurologist Ian Pearson
6 October 2006
GE’s Kitchen of the Future with more talking refrigerators
6 October 2006
Schools and universities setting up shop in Second Life [USA Today]
5 October 2006
Denmark’s largest companies launch user-driven innovation academy
5 October 2006
Book: Designing Interactions by Bill Moggridge
5 October 2006
Digital wellbeing and deglamourising choice [WorldChanging]
5 October 2006
Jan Chipchase of Nokia on connecting the unconnected
4 October 2006
Microsoft Home showcases new prototypes of technology for daily living
4 October 2006
How the human experience drives design at Nokia
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