putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
31 October 2006
The impact of Ajax on user experience
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

31 October 2006
The impact of Ajax on user experience
30 October 2006
A closed mind about an open world [Financial Times]
28 October 2006
12 consumer values to drive technology-related product and service innovations
27 October 2006
Orange reports on the workplace of 2016
27 October 2006
The difficulties of Web 2.0 measurement
26 October 2006
The Economist on mobile telephony and banking

“Most South Africans do not have bank accounts. But most do have mobile phones,” writes The Economist today in a story about mobile telephony and banking with a particular focus on Africa. “About half a million South Africans now use their mobile phones as a bank. Besides sending money to relatives and paying for goods, […]

26 October 2006
Knowledge@Wharton on getting to the heart of the customer
26 October 2006
Making computing a people science [Computer News Middle East]
26 October 2006
Book: Worldchanging – A User’s Guide for the 21st Century

“A new book—an outgrowth of a popular Web site—focuses on simple and complex innovations that could solve global crises,” writes Reena Jana in Business Week. “The three-year-old Web site Worldchanging.com has quickly established itself as a source for original, sophisticated reporting on green technology and humanitarian tools and organizational models, among other altruistic topics. The […]

26 October 2006
Interfaces for people, not products [UX matters]

“The digitising of information, the rapid rise of digital information systems, and increased access to those systems by a broad range of people have challenged the way in which we look at specialists and the roles they play”, writes Jonathan Follett in UX matters. This also means that “we are also increasingly responsible for managing […]

23 October 2006
Whitepaper: Confronting the Challenges of Participatory Culture
23 October 2006
The wisdow of the few: web sites eye vast number of users to identify experts
22 October 2006
‘Presence’ technology building cell phones to anticipate your mind
22 October 2006
Hybrid journalism: mixing pros and amateur-generated content
22 October 2006
Style, function and the imperfect cellphone [International Herald Tribune]
22 October 2006
Innovative user interface design [uiGarden]
21 October 2006
MacArthur launches $50 million digital media and learning initiative
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