putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
31 August 2006
Berners-Lee calls for Web 2.0 calm [The Register]

Five years after the first internet bubble burst, we’re now witnessing the backlash against Web 2.0 and a plethora of me-too business plans, marketing pitches and analyst reports exploiting the nebulous phrase. Tim Berners-Lee, the individual credited with inventing the web and giving so many of us jobs, has become the most prominent individual so-far […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

31 August 2006
Berners-Lee calls for Web 2.0 calm [The Register]

Five years after the first internet bubble burst, we’re now witnessing the backlash against Web 2.0 and a plethora of me-too business plans, marketing pitches and analyst reports exploiting the nebulous phrase. Tim Berners-Lee, the individual credited with inventing the web and giving so many of us jobs, has become the most prominent individual so-far […]

18 August 2006
Microsoft opening major research centre in Turin, Italy?
16 August 2006
Arts Management newsletter on creative industries
16 August 2006
Turbo-charging e-government
16 August 2006
BBC Wap use flourishing in Africa

Africa, in particular Nigeria, is dominating international mobile phone access to the BBC’s website. According to July’s statistics, 61% of the BBC’s international Wap users came from Nigeria and 19% from South Africa. Africa is the world’s largest-growing mobile phone market with unreliable landlines encouraging the growth. Mobile phone providers in many African countries have […]

16 August 2006
‘Digital natives’ changing office culture and news organisations
14 August 2006
Participatory design – and why it’s more than user-centred-design

In a reflective article written as a follow-up to the Participatory Design conference held a few weeks ago in Trento, Italy, Ann Light dissects the difference between participatory design (PD) and user-centred design (UCD). “What is the status of the ‘users’ you are working with?” she asks. “Are they treated as providing inspiration for design […]

14 August 2006
Get out of that rut and into the shower [The New York Times]
14 August 2006
Microsoft to let players design own games [The New York Times]
13 August 2006
Poking a Stick Into The ‘Hive Mind’ [Newsweek]
11 August 2006
Most UK youth on social networking sites [Financial Times]
9 August 2006
The Journey to the Interface: how public service design can connect users to reform
9 August 2006
Britain’s digital tribes revealed [BBC]
9 August 2006
Vodafone online magazine on social networking the mobile way
9 August 2006
How kayak users built a new industry [HBS Working Knowledge]
8 August 2006
Children’s Museum of Manhattan emphasises play as foundation of learning [The New York Times]
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