putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
19 July 2006
Kitchen cabinet: new ideas for connecting people and politicians
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 July 2006
Kitchen cabinet: new ideas for connecting people and politicians
19 July 2006
Whirlpool tests “smart” washers and dryers
19 July 2006
Real Time Rome: MIT reveals Rome’s live traffic info via mobile phones
19 July 2006
Don Norman’s case for activity-centred design

In a column written for Interactions Magazine, Donald Norman argues that human-centred designers should not just create clever taxonomies, but also task-onomies. “Many of the design tools used by the Human-Centered Design community lead to well-structured, carefully organized designs, often using powerful card-sorting and hierarchical clustering algorithms to make similar things be located near one […]

19 July 2006
Misunderstood phones costs industry US$4.5 billion [Cellular News]
17 July 2006
Human integration and the death of the device
16 July 2006
Emotionally aware computer designed to read people’s minds [Business Week]
14 July 2006
Measure user experience through engagement, not satisfaction
14 July 2006
Report: The next step in brain evolution [Sunday Times]
14 July 2006
The future of human-computer interaction [ACM Queue]
13 July 2006
Can a crowd really edit our daily paper? [The Guardian]
13 July 2006
Crowdsourcing: consumers as creators [Business Week]
12 July 2006
Negative user experience of World Cup on mobile phones [MEX]
10 July 2006
Emphasis on user needs is key in European innovation strategy
10 July 2006
Women and consumer technology [CNET News]
10 July 2006
Snapshots from the future
10 July 2006
The dance of people in public spaces [The New York Times]
8 July 2006
Going online for health [International Herald Tribune]

The costs of health care have gradually been passed along to the end user; more and more, the information needed to manage our health is within easy reach as well, on the Internet. The European Union, for instance, last month opened Health-EU Portal, an Internet gateway to reams of data and references on topics from […]

6 July 2006
More information on Dott, the UK regional design initiative

Dott is a ten year programme of design innovation, initiated by the Design Council, that will take place every two years in a different region or nation across the UK. The programme encourages the innovative use of design as contribution to economic, cultural and social success of the UK and will provide the opportunity for […]

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