Daily insights on user experience, experience design and people-centred innovation Audience
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

11 June 2006
uni.me, a new mobile communication service centred on people’s availability
10 June 2006
Five hot products for the future [CNN]
9 June 2006
SAUMA – Design as cultural interface
8 June 2006
SAP and user-centered design
8 June 2006
Arts and crafts for the digital age [The New York Times]
7 June 2006
Eldy, an operating system for the elderly
6 June 2006
User Experience 2.0: Any User, Any Time, Any Channel
6 June 2006
Nokia study reveals consumer demand for digital convergence
6 June 2006
Mobile user interfaces – it’s time for a new paradigm
5 June 2006
Anthropologists help IT focus on how employees really work [Computer World]
5 June 2006
Book review: Paper Prototyping
5 June 2006
Can collaboration help redefine usability?

“Imagine if [you] could go to a web site that served as a single point of entry to a rich, ever-evolving knowledge base reflecting the current state of the [usability] field,” ponders Charles B. Kreitzberg in the third issue of the UPA’s Journal of Usability Studies. “This knowledge base would incorporate both formal and tacit […]

5 June 2006
Focusing on the ideal user experience
2 June 2006
UK Design Council launches Design Factfinder to demonstrate the value of design for business
2 June 2006
RFID: Frequency, standards, adoption and innovation
2 June 2006
Why “humane” might be a better word than “usable”
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