putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
14 June 2006
Nokia on mobility and development

The latest edition of Nokia’s online magazine Culture of Mobility is devoted to Mobility and Development, exploring how mobility can make a difference to the environment, society and the way we live. The magazine features an introductory report on how cellular technology is promoting home-grown prosperity in the developing world, a series of four journalistic […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

14 June 2006
Nokia on mobility and development

The latest edition of Nokia’s online magazine Culture of Mobility is devoted to Mobility and Development, exploring how mobility can make a difference to the environment, society and the way we live. The magazine features an introductory report on how cellular technology is promoting home-grown prosperity in the developing world, a series of four journalistic […]

13 June 2006
Older Consumers Flex Their Muscle (and Money) Online [The New York Times]
13 June 2006
Pentagon sets its sights on social networking websites [New Scientist]
13 June 2006
Ethnographic studies of ubiquitous computing
13 June 2006
Putting the customer in charge [CNN/Business 2.0]
12 June 2006
Are virtual worlds the future of the classroom? [CNET News]
12 June 2006
Organic launches Experience Labs
12 June 2006
Google targets mobile future [BBC]
12 June 2006
The ethnography of marketing [Business Week]

The new core competency is ethnography. Companies use it to gain insights into the culture and behavior of their customers. But the demands of business are different from those of an anthropologist doing field research. The most obvious is speed. Where anthropologists may take years to do one study, businesses need results in weeks. The […]

11 June 2006
Hooked on the virtual world [International Herald Tribune]
11 June 2006
Don Norman on the need to call people people, not customers, not consumers, not users
11 June 2006
Morphing and transforming objects as new interfaces
11 June 2006
Patchwerk, a social tool to analyse popularity and status in the digital world
11 June 2006
Thimble, a location-based social network for lending and renting using reputation as currency
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