putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
8 May 2006
Welcome to the new dollhouse [The New York Times]
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

8 May 2006
Welcome to the new dollhouse [The New York Times]
8 May 2006
Forty percent of Americans play electronic games, poll shows [Seattle Times]
8 May 2006
Usability: it ain’t easy [TelecomAsia.Net]

With more advanced services rolling out across the planet, ease-of-use is becoming crucial to their success, but today’s user interfaces aren’t quite cutting it. Solving that will be a complex task, but the place to start is the users – not just by asking them what they want in future, but what they’re doing with […]

8 May 2006
When street ads give you a ring [International Herald Tribune]
4 May 2006
Siemens magazine with foresight scenarios
4 May 2006
PsychNology, a journal on the relationship between humans and technology
4 May 2006
Empirical studies of the user experience
4 May 2006
Mining the golden years [Business Week]
3 May 2006
Cellphone gaming lacks pull, report shows [The Washington Post]
3 May 2006
Business insights from consumer culture, a top-level conference on ethnography, marketing and business
3 May 2006
Girls take over tech revolution [The Guardian]
3 May 2006
A thank you for all those nice words
2 May 2006
Australian’s The Age profiles Intel anthropologist Genevieve Bell
2 May 2006
Where’s the phone? A Nokia study of mobile phone location in public spaces
2 May 2006
Mobile computing in high-end retail

As mobile computing becomes increasingly popular in the fashion retail industry, challenges emerge pertaining to usability, system tailoring, and enhancing the manager-client user experience. These issues were addressed at LA Promotion (a facility where selected clients can acquire products three months before the greater public) by an Avenue A | Razorfish team that conducted ethnographic-style […]

2 May 2006
Mobile Essentials: Nokia field study and concepting
2 May 2006
Nokia Sensor: from research to product
1 May 2006
Japan’s toys for the elderly [BBC]
1 May 2006
Steelcase launches healthcare focused organisation
1 May 2006
Why do anthropologists & sociologists study mobile phones?
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