putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
31 May 2006
International Herald Tribune to carry stories written by members of the public

The International Herald Tribune, the global newspaper owned by the New York Times, is to carry stories written by members of the public, writes The Guardian. A deal with a South Korean news website, OhmyNews International, could see so-called “citizen journalists” appearing alongside established writers. The agreement is believed to be an attempt to boost […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

31 May 2006
International Herald Tribune to carry stories written by members of the public

The International Herald Tribune, the global newspaper owned by the New York Times, is to carry stories written by members of the public, writes The Guardian. A deal with a South Korean news website, OhmyNews International, could see so-called “citizen journalists” appearing alongside established writers. The agreement is believed to be an attempt to boost […]

31 May 2006
B2B sites have far worse user experience than consumer sites [Forbes Magazine]
31 May 2006
The rise of crowdsourcing [Wired Magazine]

Remember outsourcing? Sending jobs to India and China is so 2003. The new pool of cheap labor: everyday people using their spare cycles to create content, solve problems, even do corporate R & D. Just as distributed computing projects like UC Berkeley’s SETI@home have tapped the unused processing power of millions of individual computers, so […]

31 May 2006
Social networking goes mobile [Business Week]
30 May 2006
Clothes make a statement electronically [Christian Science Monitor]
30 May 2006
The science of desire [Business Week]
30 May 2006
Ten potential pitfalls of participatory design methods

Jeff Axup writes in his blog Mobile Community Design about ten potential pitfalls in the application of participatory design methods. “Participatory design (PD) is a design framework and related methods which advocate user involvement in design, and a political stance advocating worker rights. It originated from Scandinavian software development practices in the 1950s and inherits […]

28 May 2006
Cultural anthropologist Mizuko Ito on kids’ participation in new media culture

Cultural anthropologist Dr. Mizuko Ito recently published a draft about kids’ participation in new media culture, reports Nicolas Nova in Pasta & Vinegar. The paper, entitled “Mobilizing the Imagination in Everday Play: The Case of Japanese Media Mixes”, addresses the question of how young people mobilise the media and the imagination in everyday life and […]

28 May 2006
Just give me a simple phone [Associated Press]
28 May 2006
The New York Times on brand co-creation
26 May 2006
Experientia partner publishes Italian book on web site usability
24 May 2006
User-centered innovation at Intel [Electronic Business]

In a three-part special report of Electronic Business, Herman D’Hooge, innovation strategist in the User-Centered Platform Solutions Division at Intel, explains how a company can use a user-centered innovation process to engineer and develop innovative products. D’Hooge also gives an example of a product—China Home Learning PC—that Intel developed for the Chinese consumer market with […]

24 May 2006
Mobile devices: smaller, smarter and still usable?
22 May 2006
Co-creation and the one-percenters
22 May 2006
MIT is to make Denmark world champion in user driven innovation
20 May 2006
User-generated future for gaming [BBC]
19 May 2006
Roger Martin on designing decisions

In this interview, Roger Martin, dean of the Rotman School of Management (the University of Toronto’s business school) explains why managers need to learn how to think like designers, and why all design is really decision design. The interview was published on the website of Strategy 06, the IIT Institute of Design’s Strategy Conference that […]

19 May 2006
At museums: invasion of the podcasts [New York Times]
18 May 2006
Designing politics – the politics of design
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