Daily insights on user experience, experience design and people-centred innovation Audience
5 April 2006
Newsweek cover story on Web 2.0
putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

5 April 2006
Newsweek cover story on Web 2.0
5 April 2006
Designing for the base of the pyramid

Design for the Base of the Pyramid is an initiative by the IIT Institute of Design “to develop human-centered design strategies and concepts for new products, services and businesses capable of generating sustainable economic improvement in the lives of people living in the vast base of the global economic pyramid.” By taking the time to […]

5 April 2006
Smart Cities 2020 [Metropolis Magazine]
4 April 2006
Design revelations from Shanghai [Business Week]

For the last 10 years, the state of mainstream design in China has approximated the first stage of design in the U.S., writes Patrick Whitney in a Business Week column. Consumers in the emerging mass market are gravitating toward products and messages that represent a new and improved quality of life. In China, sometimes this […]

3 April 2006
In a wired South Korea, robots will feel right at home [The New York Times]
3 April 2006
Making the New York Times online experience simpler and more useful
3 April 2006
How Americans use their cell phones [Pew / Internet]
3 April 2006
Xerox center studies ways to make products easier to use [Rochester Democrat & Chronicle]
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