putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
24 April 2006
We are globalised, but have no real intimacy with the rest of the world [The Guardian]

With globalisation, most anticipate an inter-connected world with greater understanding of multiple cultures more than ever before. Martin Jacques, a senior visiting research fellow at the Asia Research Institute in Singapore, argues in The Guardian that this assumption is at odds with the tone of globalisation, based on a “one-size-fits-all” model of western cultural imperialism. […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

24 April 2006
We are globalised, but have no real intimacy with the rest of the world [The Guardian]

With globalisation, most anticipate an inter-connected world with greater understanding of multiple cultures more than ever before. Martin Jacques, a senior visiting research fellow at the Asia Research Institute in Singapore, argues in The Guardian that this assumption is at odds with the tone of globalisation, based on a “one-size-fits-all” model of western cultural imperialism. […]

24 April 2006
‘Channeling’ on the net [International Herald Tribune]
24 April 2006
It’s the ecosystem, stupid [Business Week]
22 April 2006
Who can help on web analytics?
22 April 2006
Better preparing portfolio companies with experience design [Red Herring]
21 April 2006
User experience in the Microsoft world [Always On]
20 April 2006
More web users browsing via mobile device [Information Week]
20 April 2006
Do not be too afraid of the coming age of mass participation [The Economist]
20 April 2006
New Motorola survey demonstrates the real-world impact of 3G
20 April 2006
France Telecom R&D on NFC in your mobile
20 April 2006
An approach to creating experiences
19 April 2006
Think NewB+NewD – Understanding the new Zollverein School
19 April 2006
Interview with Microsoft ethnographer Tracey Lovejoy
19 April 2006
Philips design magazine on emerging markets, sustainability and innovation

Philips released today the April issue of new value by One Design, its online quarterly design magazine. The current issue starts with an introductory article on designing for emerging markets by Stefano Marzano, CEO and chief creative director, and then continues with a report on a workshop to develop a vision on sustainable design, an […]

19 April 2006
New media design for cultural institutions
18 April 2006
Qualitative research in the Middle East and North Africa
18 April 2006
The limits of consumer-created content [Web User]
18 April 2006
Branding in public services: waste of money? [Business Week]
18 April 2006
Usability testing with children
18 April 2006
Has futurism failed? [The Wilson Quarterly]
Show more articles