putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
30 April 2006
China needs design that sells [Business Week]

In an editorial for Business Week, Patrick Whitney, Director of the Institute of Design at the Illinois Institute of Technology, argues that companies designing products for the China market should have a design strategy that is more than just creating “either cheaper versions of Western designs or slightly modified versions of local products”. Instead, he […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

30 April 2006
China needs design that sells [Business Week]

In an editorial for Business Week, Patrick Whitney, Director of the Institute of Design at the Illinois Institute of Technology, argues that companies designing products for the China market should have a design strategy that is more than just creating “either cheaper versions of Western designs or slightly modified versions of local products”. Instead, he […]

30 April 2006
In today’s high-tech dating world, roses are often read
30 April 2006
Poor user experience puts consumers off mobile TV in droves
29 April 2006
Designing usable sites for children and teens
28 April 2006
Whirlpool’s push to jump-start innovation [Business Week]
28 April 2006
Adam Greensfield on the unique challenges of designing for ubiquitous computing
27 April 2006
Mayo Clinic’s SPARC lab gets physicians to think like designers
27 April 2006
Uday Dandavate on striking a balance

Through Core77, I learned about the thinking of Uday Dandavate, a principal of the participatory design agency Sonic Rim. Dandavate, who is trained as an industrial designer and is from Indian origin, is a thorough believer in the duty of every designer, every manager and every leader to reach out to everyday people so that […]

27 April 2006
Samsung’s DigitAll magazine devoted to design
27 April 2006
Philips/Visa usability study shows consumers like contactless payment technology (NFC)
26 April 2006
Nokia online magazine on music and mobility
26 April 2006
Implications of ethnography for design
26 April 2006
Mediamatic publishes comprehensive reader on RFID
25 April 2006
Philips Next Simplicity Event
25 April 2006
BBC unveils radical revamp of website [The Guardian]
25 April 2006
New Berlin School of Creative Leadership
25 April 2006
Podcasting fails to impress, claims Forrester
25 April 2006
The latest from GAIN, AIGA’s Journal of Business and Design
Show more articles