We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Nokia’s Charlie Schick shares with us his hopes and fears on the future of mobile. He is probably right on all of them. (via Rudy De Waele)
On January 12 the symposium ‘The Experience of Everyday Things’ will explore how the human sciences can inspire, feed and provoke designers. Four speakers operating in the field between the human sciences and design – Donald Norman, Josephine Green, Henk Janssen (Indes) and Paul Hekkert (IO) – will provide position statements in engaging presentations. The […]
If you can track what consumers actually do, why bother with what they say? Instead of simply producing ads, advertising agencies now want to be seen as creative consultancies, helping clients develop marketing strategies or even new products. DDB, part of the Omnicom Group, last month rolled out a service called SignBank, which taps the […]
As part of a long and critical post on the design and usability problems of the iPod (entitled “What’s wrong with the iPod), Jeff Axup of Mobile Community Design also looks at the social systems surrounding iPod usage: “We all know Apple didn’t do an ethnographic study of how people listen to music before they […]