Daily insights on user experience, experience design and people-centred innovation Audience
23 January 2006
Fisher-Price tackles electronics with KidTronics [Reuters]

The room looks like a typical child’s playtime fantasy, decorated with bright carpet and packed with toys, games, costumes, and an indoor jungle gym. But it is also lined on one side with windows and on the other with a one-way mirror. On this rainy morning, Fisher-Price executives are peering into the room from behind […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

23 January 2006
Fisher-Price tackles electronics with KidTronics [Reuters]

The room looks like a typical child’s playtime fantasy, decorated with bright carpet and packed with toys, games, costumes, and an indoor jungle gym. But it is also lined on one side with windows and on the other with a one-way mirror. On this rainy morning, Fisher-Price executives are peering into the room from behind […]

23 January 2006
Designing for Small Screens

A useful book concentrating on the important “user experience” aspects of design for small screen devices The design of interactive applications or presentations on small screens can be challenging for the designer. Not all design concepts that are valid on larger screens can be implemented on the small screen. A multitude of different devices with […]

22 January 2006
Teens living at the digital edge [International Herald Tribune]

  While the emerging generation’s deftness with technology is a given, researchers say the most potent byproduct may be the feedback factor, which only accelerates the cycles of what’s hot and what’s over. “We think that the single largest differentiator in this generation from previous generations is the social network that is people’s lives, the […]

22 January 2006
The ID-StudioLab at Delft Technical University

The ID-StudioLab of the TU Delft covers research in four areas: designing for the senses, designing and emotion, inspiration engineering and intelligence in products. The challenge of the ID-StudioLab is to shape the conditions for a satisfactory product experience. Traditionally, products are designed for their aesthetic appeal (aesthetics-driven), their usability (ergonomics-driven), and/or for their smart […]

21 January 2006
Philips Design CEO on people as a source of breakthrough innovation

DMI, the Design Management Institute, has just released a free pdf download of a Spring 2005 article by Stefano Marzano, CEO of Philips Design, entitled “People as a Source of Breakthrough Innovation”. “The product visions are startling—jackets with cell phones and MP3 players, multimedia furniture, a radiography department where patients design the scanning experience. With […]

20 January 2006
Mood sensing mobile phone wins Motorola student competition on seamless mobility

Seamless mobility links us to our world anytime, anywhere, and in the mind’s eye of John Finan, a Duke University graduate student and grand prize winner of Motorola’s first-ever MOTOFWRD competition, it may soon help interpret the tones and mood of every day life. Designed to improve social interactions, especially for tens of thousands of […]

20 January 2006
Creative rural industries

  What are the key design tasks facing the new post-agricultural rural economies and settlements? A conference in the UK in September will map out a new role for the arts and design in response to new social, environmental and economic regeneration priorities. The conference is being developed by the Rural Cultural Forum, Arts Council […]

19 January 2006
Five experience fundamentals

  Gotoreport is the regular newsletter of Gotomedia, a San Francisco based strategic consultancy specialised in research, visual design and user experience design. In the January 2006 edition, Leigh Duncan reminds us that as we look forward to Web 2.0 and future technologies, it’s important not to lose sight of managing the founding elements of […]

17 January 2006
IDEO head on design at Davos

Tim Brown, head of IDEO, who will be speaking and moderating at the Davos World Economic Forum (WEF), thinks it is precisely the power and ability of design that made the organisers decide to make design central to the conference: “The WEF is at an interesting intersection between the issues facing business (growth, competitiveness) and […]

17 January 2006
“Experientia interviews…”: a new interview series on user experience and innovation

Experientia, the international experience design consultancy (that is also responsible for this blog), launches today “Experientia interviews…”, a series of dialogues with leading professionals on the topic of user experience, user-centred design, design strategy and innovation. The inaugural interview is with Richard Eisermann (pictured here), Director of Design and Innovation at the UK Design Council. […]

17 January 2006
Understanding the experience/expectation gap

  Adam Richardson, a strategy director at frog design has created a new blog that immediately starts off with a thoughtful piece on managing the user experience performance and understanding the experience/expectation gap. “Developing complex products today – cellphones, digital music, cars – is challenging because there are many ingredients that must go into providing […]

16 January 2006
Getting tickets to the Turin Olympics

The Christian Science Monitor caries a highly amusing article by reporter Peter Ford on his quest to obtain some tickets to the Turin Winter Olympics. The process was clearly driven by all kinds of concerns, except usability and user experience.

16 January 2006
Turin on Time, a comprehensive study on how the citizens of Turin use their time

Following a major research project by ISTAT (the Italian National Institute of Statistics) on how time is used in Italian families, the City of Turin commissioned a more specific study focused on the population of the city and its immediate surroundings. The results are being presented this week. Thanks to these focused results, Turin will […]

16 January 2006
Europe’s top innovators: Sweden and Finland

  Late last week, the European Commission released the European Innovation Scoreboard, ranking the 25 member states across five broad categories that measure different dimensions of innovation performance. By far, the two standouts were Sweden (#1) and Finland (#2). EU press release Comprehensive website (via Business Innovation 2005)

16 January 2006
PDF downloads about personas

  The ever prolific but equally mysterious (who is behind this?) blog Managing Innovative Thinking + Design, published yesterday a series of links to pdf downloads about personas. “Scenarios are a natural element of Persona-based design and development. In Carroll’s words, a scenario is a story with a setting, agents, or actors who have goals […]

15 January 2006
We all want to take the easy option [The Guardian]

  After suffering user fatigue from early experience of mobile applications, it is great to see companies realising that usability is the best way to create a mass market. Read full story

15 January 2006
Rosy outlook for gadgets for elderly [BBC]

The future may lie in devices that care for an aging population, used to living on their own and with money to spend. Often the needs of an older population are at odds with the design of new gadgets. According to usability experts, the people creating the devices do not consider how older people will […]

13 January 2006
Rosenfeld Media, a new UX publishing house

  Louis Rosenfeld, the founder of UXnet and the author of the book Information Architecture for the World Wide Web, has founded Rosenfeld Media, a new user experience publishing house. Rosenfeld Media is a publishing house dedicated to developing short, practical, and useful books on user experience design. Their books will explain the design and […]

13 January 2006
Core77 launches Design2.0, a debate series on design, strategy and innovation

Core77, the industrial design site, is launching a brand new debate series called Design2.0: Discussions on Design, Strategy & Innovation. The first panel discussion focuses on current thinking in brand and service innovation and will take place in New York on Tuesday 28 February. Entitled “From Complexity to Clarity: distilling the ingredients of great customer […]

13 January 2006
Video lecture by Eric Von Hippel

MIT World has posted a one-hour video of a lecture by Eric Von Hippel, Professor of Management and Head of the Innovation and Entrepreneurship Group at the MIT Sloan School of Management and author of “Democratizing Innovation” (which can be downloaded for free here): “If you have ever come up with a work-around or improvement […]

Show more articles