putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
30 September 2005
Régine Debatty launches new blog

Régine Debatty who runs the very successful cult blog we make money not art just launched no garlic please, a new blog on what’s beautiful or interesting in Europe, starting this week with a special on 100%design London. The blog has big images and short texts. A blogroll and other features will come.

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

30 September 2005
Régine Debatty launches new blog

Régine Debatty who runs the very successful cult blog we make money not art just launched no garlic please, a new blog on what’s beautiful or interesting in Europe, starting this week with a special on 100%design London. The blog has big images and short texts. A blogroll and other features will come.

30 September 2005
Don’t believe the hype [CPH127]

  User driven innovation is said to be the answer to all our prayers regarding the future of business and wealth in Denmark and Scandinavia in light of the global competition that we see these days. The media, top managers and institutions compete on ”hyping” user driven innovation – all too often, it seems, without […]

29 September 2005
Driverless bus straight to your door [The Times]

London dwellers will be able to summon driverless buses to their front doors and be taken direct to their destinations.

29 September 2005
Bill Buxton on designing for experience

During the recent Interact 2005 conference in Rome, Italy, Bill Buxton spoke about designing for experience.

29 September 2005
What’s cool online? Teenagers render verdict [The New York Times]

As part of Advertising Week 2005, interactive advertising agencies tried to answer the question what teenagers want.

29 September 2005
The 10 faces of innovation [Fast company]

Fast company published a long excerpt from the book “The Ten Faces of Innovation” by (IDEO’s) Tom Kelley

28 September 2005
Video of discussion with Nokia’s Chris Heathcote

Chris Heathcote from Nokia’s Corporate Strategy talks about how mobile phone users around the world are personalising their phones.

28 September 2005
Simona Maschi on scenarios and service design

CPH127 just posted a video interview with my former colleague Simona Maschi from Interaction-Ivrea.

27 September 2005
Qualitative Yahoo! research on teens and technology

A brand new Yahoo! and OMD focus group and ethnographic study of 13-24 year on interactive and wireless technologies.

27 September 2005
P&G’s marketing chief about putting the consumer at the centre

Jim Stengel discusses Proctor & Gabmle’s new mantra "Put the consumer at the centre of all we do".

27 September 2005
Head of Samsung Design Europe discusses design and innovation

As part of this week’s Index: 2005 events in Copenhagen, Denmark, CPH127 interviewed Joong Yeal Choi, Head of Samsung Design Europe and made it available in video. Mr. Choi has studied industrial design and design management at Seoul National University and has been working for Samsung Electronics since 94. Mr. Choi shares his views on […]

27 September 2005
World Usability Day on 3 November 2005

The Usability Professional Association (or UPA, of which I am a member) organises on 3 November 2005 its World Usability Day (WUD) with events in 77 cities and 33 countries. The activities revolve around the common theme – “Making it easy – World Usability Day”, with a focus this year on e-government, while also including […]

27 September 2005
Games meets interaction design [Usability News]

  Do games designers need advice from the interaction design community? This was the argument that raged following the formal part of the Interact! Games meets Interaction Design event, an InSync and AIGA Experience Design London collaboration, chaired by Nico Macdonald. The relationship between the two fields came under scrutiny first from Ben Cerveny, till […]

26 September 2005
Microsoft, Intel organise corporate ethnography conference

The first Ethnographic Praxis in Industry Conference (EPIC), jointly organised by Microsoft and Intel, will take place on 14 and 15 November 2005 at the Microsoft HQ in Redmond, WA, USA. The conference (see programme) will promote the use of ethnographic investigations and principles in the study of human behavior as they are applied in […]

25 September 2005
Kurzweil sees future when humans, tech will converge [The Mercury News]

Ray Kurzweil, one of the USA’s most acclaimed inventors, has some unusual ideas about how we’ll live in 25 years. Looking ahead 40 years, Kurzweil believes humans will evolve into semi-mechanical beings who can alter their physical appearance at will. We’ll live almost forever, barring accidents or violence, in a world without hunger or poverty. […]

25 September 2005
Design for the New China Markets conference

The Design for the New China Markets Conference (Beijing, 1-2 December 2005) is an executive forum for leaders interested in the design and development of products and services for China.

23 September 2005
Ars Electronica posts audio of over forty presentations

Ars Electronica posted over forty mp3 audio files (or “podcasts”) of presentation that took place at its recent festival, 1-6 September 2005.

23 September 2005
Interview with David Kelley of IDEO

As part of the recent AO2005 Innovation Summit, Morgan McLintic of Lewis Global Public Relations interviewed David Kelley of IDEO.

23 September 2005
P2P banking in the UK

Zopa is a P2P bank in the UK that connects online lenders with borrowers.

21 September 2005
This billboard is talking to you

It is not an example of experience design the way I like to understand it, but it is clearly a designed experience. Ogilvy Belgium has launched this week a talking billboard in their campaign for Ford. [Alain Caviggia was commissioned by Ogilvy Belgium to produce the campaign]. The interactive poster reacts to their presence of […]

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