putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
24 August 2005
Koolhaas and Thackara discussing design and globalisation at London’s V&A

  Rem Koolhaas, Founder and Director, Office for Metropolitan Architecture, and John Thackara, Director, Doors of Perception, will be the keynote speakers at the 2005 Global Design Critical Debate on design and globalisation at London’s V&A Museum on Friday 14 October 2005. In the 21st century, design appears to have become a truly global art […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

24 August 2005
Koolhaas and Thackara discussing design and globalisation at London’s V&A

  Rem Koolhaas, Founder and Director, Office for Metropolitan Architecture, and John Thackara, Director, Doors of Perception, will be the keynote speakers at the 2005 Global Design Critical Debate on design and globalisation at London’s V&A Museum on Friday 14 October 2005. In the 21st century, design appears to have become a truly global art […]

24 August 2005
The art of work [Fast Company]

What would happen if the best moments of your life happened at the office? That would be “flow,” and thanks to a guy with an unpronounceable name, more and more businesses want to know about it. Read full story

24 August 2005
Website lets children design, share and order their own Lego sets [Business Week]

Lego released a new version of Lego Factory, a recently launched brand that combines Digital Designer — free software that lets children create their own 3D models — with the ability to let customers to share their personal designs as well as order the bricks necessary to build those custom models. Read full story Related: […]

22 August 2005
Denmark in the culture and experience economy – 5 new steps

In this publication the Danish Government* presents initiatives within five new strategic target areas designed to create favourable frameworks capable of reinforcing development and growth potential in the culture and experience economy. The five target areas include the sports industry, design, architecture, interaction between cultural institutions and commercial enterprises, and events. (* In particular its […]

22 August 2005
Betting a network on youths who think [The New York Times]

For all its rough spots and blog pretensions, Current is for-profit public-access television, an attempt to add grass-roots diversity to a television universe that is ever more controlled by a few media conglomerates. Current is easily mocked, but it is at least one youth-oriented cable network that does not dance to the tune of the […]

21 August 2005
How to best face globalisation? [CPH127]

The following CPH127 post features an analysis about innovation strategies in Denmark, but the implications of this reasoning are relevant for many other European countries. “During the last year there has been a lot of discussion in Denmark around how to cope with the globalisation – until now the governments answer has been the “Technology, […]

21 August 2005
Magical history tour [CIO magazine]

[A number of] museums are busily implementing a variety of forms of ubiquitous (a.k.a. pervasive) computing to assist customers. […] What the museums learn about things such as delivering personalised multimedia content to mobile users, luring visitors to lesser-known exhibits and identifying how people react to interactive surroundings will help create applications for retail, entertainment […]

20 August 2005
Paul Graham on what business can learn from open source

Paul Graham is at it again. Just one random quote, when he is arguing that bloggers working at home are often much more productive than the so-called “professionals”: “The atmosphere of the average workplace is to productivity what flames painted on the side of a car are to speed.” Enjoy.

20 August 2005
Neopets CEO on the future of children’s site [Red Herring]

On Neopets’ candy-colored, youth-oriented web site, kids create virtual pets and send them cruising the streets of the online land Neopia. They play games, shop, or make artwork for the site’s online galleries, which all sounds like harmless, creative fun. But the company’s business model is more than just pure play. Big-name brands like McDonalds […]

20 August 2005
Community search and the threat to branding [Fast Company]

Sites like Shadows and MyWeb 2.0 could represent a huge threat to corporations that try to control how their brands are perceived. After all, if you can leave a comment about crappy service or shoddy products on a company’s shadow page – out of the company’s reach but right there for all to see — […]

20 August 2005
Design for learning [CNN]

To prepare students for an evolving information-based society, architects are designing innovative schools to support new models of teaching and learning. Read full story (Related story: Students at Roy Lee Walker Elementary School don’t just study textbooks to learn about the environment and sustainability. They’re surrounded by it. [Edutopia Magazine]

20 August 2005
we-make-money-not-art.com ranks in top 75 blogs

Missing from yesterday’s Feeedster’s Top 500, was Régine Débatty’s cult blog we-make-money-not-art.com (which has been a favourite link on this blog pretty much from its beginning). Feedster has now rectified the error and not only does we-make-money-not-art.com make the list, but ranks in the top 75! Congratulations Régine! (via textually.org)

20 August 2005
How mobile phones conquered Japan [Wired News]

Personal, Portable, Pedestrian: Mobile Phones in Japanese Life is the title of a new book published by MIT Press that attempts at understanding how mobile technology shapes Japan’s culture — and our own. Co-edited by University of Southern California research scientist Mizuko Ito, Keio University lecturer Daisuke Okabe and Misa Matsuda of Tokyo’s Chuo University, […]

20 August 2005
Overview of experience design companies

  This list has been replaced by a shared list on del.icio.us. The tag is xdcompanies.

19 August 2005
Designing from the user’s experience [DMI eBulletin]

Peter Jones of Redesign Research has written a viewpoint article on Designing From the User’s Experience for the August 2005 Design Management Institute eBulletin. In the article, he ties the broad the user experience concept to product and user research. He advises design managers on how to enable an understanding of experience instead of simply […]

18 August 2005
I’m running late because of my phone [Daily Telegraph]

Mobile phones have made people less organised and more willing to be late when meeting their friends, according to a survey.Nearly one in five people admitted to being unreliable about timekeeping because they had the “safety net” of a mobile. Three quarters said mobiles had made them more “flexible” when meeting friends – allowing them […]

18 August 2005
Experience diagram [Designing Great Experiences]

A digital diagram by Matt Zellmer shows how the “Experience” a company delivers to its customers (no matter what is sells) differs from “Experience” as a separate offering for which a company charges money. Read full post

16 August 2005
Chris Lawer on how firms can co-create knowledge with their customers

In his blog Chris Lawer of The OMC Group just posted a copy of the presentation he gave to the research panel at Cranfield University School of Management. The pdf paper defines the “story of co-creation”, explores his research question, presents a conceptual framework for market-learning capabilities (before and after co-creation) and suggests some of […]

16 August 2005
Project Fusion: an Adidas/Polar collaboration on sports wearables

Polar Electro, the innovative leader in heart rate monitoring, and adidas, one of the world’s leading sports brands, have formed a partnership that will introduce the world’s first completely integrated training system. Called “Project Fusion”, it seamlessly integrates Polar heart rate and speed and distance monitoring equipment into adidas apparel and footwear. Press release How […]

12 August 2005
Wiki-mania [AlterNet]

The latest ‘Big Bang’ in information-sharing is free, and its flagship already gets more traffic than the New York Times and USA Today combined: Meet the ‘wiki.’ Read full story

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