Daily insights on user experience, experience design and people-centred innovation Audience
17 June 2005
Office of the future 2020

  The future office will be increasingly mobile, with technology enabling employees to perform their jobs from virtually anywhere, according to Office of the Future: 2020, a research study recently released by OfficeTeam. But greater control over where and how people work won’t necessarily translate into more free time. The study is based on interviews […]

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

17 June 2005
Office of the future 2020

  The future office will be increasingly mobile, with technology enabling employees to perform their jobs from virtually anywhere, according to Office of the Future: 2020, a research study recently released by OfficeTeam. But greater control over where and how people work won’t necessarily translate into more free time. The study is based on interviews […]

17 June 2005
Covering Italy

  Italy’s urban vision is not what you think.

16 June 2005
Mediterranean Social Forum in Barcelona

The Mediterranean Social Forum opens today in Barcelona. The Spanish city hosts some 280 events, including conferences, seminars, workshops, devoted to the promotion of a public space for communication within the Mediterranean coasts. Since its creation the Forum has opened up new horizons of discussion, incorporating issues such as education, arts, and the use and […]

16 June 2005
NextD – NextDesign Leadership Institute

NextDesign Leadership Institute aims at helping design educators and practicing professionals meet the challenges of cross-disciplinary design and innovation leadership. The latest issue of their journal addresses the role of design journalism in creating the future of design.

15 June 2005
Developing communities for a sustainable future [WWF]

The ‘One Planet Living’ concept is aimed at building flagship sustainable communities around the world, including one in London’s Thames Gateway. The community is intended to be built within easy reach of the capital and will be the first zero-carbon, zero-waste community in the UK, offering an unrivalled quality of life at affordable prices. Read […]

15 June 2005
No ‘one truth': history through a web lens [Christian Science Monitor]

  Raid on Deerfield set out to do with a virtual exhibit that which would be almost impossible in a conventional museum setting: to simultaneously communicate five different cultural perspectives of the same historical event in a comprehensible manner.Read full story

14 June 2005
Philips Research magazine on ambient intelligence and experience design

Password is the name of the quarterly magazine of Philips Research. The latest issue is devoted to ambient intelligence and experience design and is now available online. See also this interview with Emile Aarts, vice-president of Philips Research on ambient intelligence and the experience economy.

14 June 2005
It’s hard to prepare for the worst when you think you’re the best [The New Yorker]

  Only a fifth of big corporations have formal crisis-management plans. In the phrase of the sociologist Neil Weinstein, we are “unrealistic optimists” and tend to have trouble taking seriously those events with a low probability but a high cost. In other words, the very qualities that help people get ahead are the ones that […]

14 June 2005
Fighting poverty through connecting people [Fast Company]

Rey Ramsey’s mission of social change starts with the home and leads to the Web. Read full story

13 June 2005
The power of design [Fast Company]

The June 2005 issue of Fast Company is entirely devoted to the design. Click on the title of this post to get a full overview or read one of the selected features below. – Strategy by design (IDEO) – The power of design – What P&G knows about the power of design – The case […]

13 June 2005
Microsoft uses anthropology to better target small businesses [Fortune Magazine]

[…] There is a certain correspondence between Microsoft’s research agenda and the work of the old-time anthropologists, many of whom were funded by colonial governments that needed to understand their native subjects in order to rule them more effectively. The modern version of this knowledge-power dynamic is Microsoft, a multinational technology colossus that hires anthropologists […]

13 June 2005
Anthropology at Intel [U.S. News & World Report]

At Intel, which wasn’t used to having a direct relationship with its end users, the challenges for an anthropologist were not simple. Read full story

12 June 2005
The Future of Work blog

The official blog for the Future of Work Community, a membership organisation of HR, IT and facilities professionals. Go to blog

12 June 2005
Critisising “The World is Flat”

Thomas Friedman’s influential book The World is Flat has been strongly critisised for its bias, simplicity and sloppiness: – The Daily Telegraph (Robert Hanks) – The Daily Telegraph (Noel Malcolm) – The Economist – The Guardian – The Hindu – The Independent – The Nation – The New Statesman – The New York Times – […]

12 June 2005
Sun Microsystems “Participation Age” event at U.N.

The Participation Age is all about access, built on a model of networked human beings who share, interact, and solve problems, via telephone, internet, and a myriad of other ways of connecting. Their participation creates ideas, information, opportunities, and value-social and economic-everywhere on the network. The discussion, that was organised by Sun Microsystems and took […]

12 June 2005
When the consumer is in control [BBC]

The people who make films, TV and music are trying to work out how to survive in a digital era where the consumer is in control. This was the predominant theme at a conference on the future of digital content held at the Institute of Contemporary Arts in London earlier this week. Read full story

11 June 2005
Milan is the most wired-up city of Europe [ANSA]

  The city of Milan is the most wired-up city in Europe, but also Barcelona is very high up in the list, a survey carried out by Milan Chamber of Commerce shows. Read full story

11 June 2005
Frontline online

Frontline is the name of America’s best investigative journalism TV programme. It is produced by PBS and fifty of its in-depth reports can now be viewed in streaming video. (Scrolling over the title brings up a short summary, clicking on it gives you even more information). Go to website

10 June 2005
A mobile tale of three cities [International Herald Tribune]

  With more than 1 billion cellphones in circulation around the world, the questions of how, when and why people use them have turned from matters of curiosity and conversation into serious subjects of academic research. Read full story

10 June 2005
Technology that imitates nature [The Economist]

Biomimetics: Engineers are increasingly taking a leaf out of nature’s book when looking for solutions to design problems. Read full story

Show more articles