Daily insights on user experience, experience design and people-centred innovation Audience
31 May 2005
Philips Design research projects

Aside from the many (sometimes older) projects, the website showing Philips’ design research projects also contains an interesting movie on foresight (Delphi movie). It seems that the most recent projects are under “Smart Connections”. Go to website

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

31 May 2005
Philips Design research projects

Aside from the many (sometimes older) projects, the website showing Philips’ design research projects also contains an interesting movie on foresight (Delphi movie). It seems that the most recent projects are under “Smart Connections”. Go to website

28 May 2005

  NextBillion.net brings together the community of business leaders, social entrepreneurs, NGOs, policy makers, and academics who want to explore the connection between development and enterprise. Their goal is to identify and discuss sustainable business models that address the needs of the world’s poorest citizens. Go to website

28 May 2005
AIGA Center for Brand Experience

Creative directors, market researchers, brand strategists and experience designers built the AIGA Center for Brand Experience in order to pool their knowledge and skills to educate the business and design communities about building successful and innovative brands. Go to website

28 May 2005
Nathan Shedroff’s glossary of experience design

An evolving glossary of experience design. Go to website

27 May 2005
India firms shift from low-cost to high-tech [International Herald Tribune]

  To some, the notion of outsourcing work to India conjures up stories of American and European software programmers being reduced to stocking supermarket shelves to make a living. To others, it evokes legions of fresh-faced Indians willing to do intense, high-skill work for low pay. Read full story

26 May 2005
Ian Davis (McKinsey) on business and society [The Economist]

By building social issues into strategy, big business can recast the debate about its role, argues Ian Davis of McKinsey. Read full story

24 May 2005
For all who have never climbed a tree [Christian Science Monitor]

‘Go out and play’ vs. ‘de-naturing of childhood’ Read full review

23 May 2005
Sensors and pixels everywhere

Anatole Gershman, global director of research at Accenture Technology Laboratories, interviewed about Accenture’s vision for the future of technology, which includes interactive grocery carts and the ability for your wardrobe to communicate with stores. Read full story

23 May 2005
Advertisers want something different [The New York Times]

BBDO Worldwide in New York, General Electric’s longtime advertising agency, was not getting the message. The agency had been offering G.E. its panoply of traditional marketing ideas, leaning heavily on the standard 30-second television spot. But Judy Hu, general manager for global advertising and branding at G.E., demanded something daring. What she eventually got fit […]

23 May 2005
Television reloaded [Newsweek]

It’s a transformation as significant as when we went from black-and-white to color—and it’s already underway. The promise is that you’ll be able to watch anything you want, anywhere—on a huge high-def screen or on your phone. Read full story

23 May 2005
Television gets a mobile home [The Guardian]

Mobile TV has been talked about for ages, probably since the first mobile phone with a colour screen became available and certainly since the launch of 3G, the faster networks that allow video to be accessed at a reasonable speed. Now, Orange has announced a £10-a-month service offering nine channels to its 3G customers, while […]

21 May 2005
A back-to-basics mobile launched [BBC]

Vodafone is launching a back-to-basics mobile phone in response to customer demand for simplicity. Read full story

21 May 2005
Animal magnetism [I.D. Magazine]

A technology conference takes cues from nature. Read full story

21 May 2005
A breed apart [I.D. Magazine]

Working across borders, designers Reed Kram and Clemens Weisshaar create a new strain of furniture. Read full story

21 May 2005
A city with drive [The Independent]

Stephen Bayley takes a pit stop in Turin, and finds the hometown of Fiat is fuelled by fast cars and fabulous food. Read full story

21 May 2005
Office culture [Financial Times]

  “So how do you feel about e-mail?” asks Simon Roberts, a social anthropologist. “How has it changed your workload?” This is not what social anthropologists are usually expected to ask: they observe courtship rituals, try to interpret ancient chants, analyse gift-giving or tribal cosmology. Simon Roberts, however, is searching for meanings in the daily […]

20 May 2005
Seoul machine [Wired Magazine]

Cell phones. Memory chips. Plasma TVs. How Samsung made Korea a consumer electronics superpower. Read full story

19 May 2005
Korea’s plan for key future technologies and their implications

Between 15 and 20 years into the future, Korean people’s long-time wish of living longer and healthier lives will come true and Korea will enter an era of space travel by completing the development of manned spaceship. Such predictions came from a study conducted by the National Science & Technology Council. The council announced a […]

18 May 2005
Berlusconi ‘miracle’ turns into mirage [International Herald Tribune]

Silvio Berlusconi’s unfulfilled promises may trouble Italians – but in Europe they add to the prime minister’s reputation as one of the most unloved continental leaders in recent memory. Read full story

18 May 2005
Desert campaign to save humanity [BBC]

The Dalai Lama and a host of Nobel prize winners have joined actor Richard Gere for a conference aimed at righting the wrongs of modern humanity. Read full story

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