putting people first
by experientia
Daily insights on user experience, experience design and people-centred innovation
18 June 2004
The future of weblogging [The Register]

The rise of weblogging has been a cold shower for the complacent mass communication industries. Although the weblogging pioneers are due much praise, their own rhetoric deserves examination, and they could also raise their sights higher. Nico Macdonald (blog) reports, and concludes with a radical proposal for the future of weblogging. Read full story

putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

18 June 2004
The future of weblogging [The Register]

The rise of weblogging has been a cold shower for the complacent mass communication industries. Although the weblogging pioneers are due much praise, their own rhetoric deserves examination, and they could also raise their sights higher. Nico Macdonald (blog) reports, and concludes with a radical proposal for the future of weblogging. Read full story

8 June 2004
We’re all cyberlab rats [Time|CNN]

  Anthropologists have deserted the bush to study modern techno-man and how he’s adapting to a world of wild gadgets. Read full story

6 June 2004
Design for Future Needs

Designers look into the future to meet people’s needs. Design for Future Needs is a research project that discovered how their methods can help policy makers do the same. The 2002 project, run for the EC by a group of European design organisations, researched how design techniques for envisioning the future can benefit EC decision-makers’ […]

5 June 2004
Bill’s excellent adventure [Inc.com]

  Suddenly, Microsoft cares. If you run a small business, this may be just what you’ve been waiting for. Many companies talk about getting close to the customer, but Microsoft pushed this idea to the extreme when it hired Nelle Steele to show up at 5 in the morning at the Milwaukee home of Tim […]

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