Experientia is an international experience design consultancy. We design product and service strategies that work, by building a deep understanding of who your customer is, why they act the way they do, and how to impact their behavior.
Our three founding partners – Mark Vanderbeeken, Michele Visciòla and Jan-Christoph Zoels – are hands-on and actively involved in day-to-day work, offering their 20+ years of industry experience to each project we handle.
Working with you, not just for you
Whether you’re a big player (like the Fortune 500 companies we’ve worked for) or a growing entrepreneur (like the local Italian companies we support), we build a team structured around your needs, and create open, collaborative work processes. We invite our clients to be involved in research and participatory design, actively contributing ideas and feedback to the project.
We’re pretty cosmopolitan! With around 14 languages spoken on staff, and people from around the world, we know the importance of culture, from business culture to national culture.
Of course, we should mention that we have experts in strategy, design, usability, cognitive and social psychology, ethnographic and user research, information architecture, prototyping and programming. And they’re smart, experienced, and award-winning. Just check out their bios below.
Clients and industries
We have worked with some of the biggest names in a wide range of industries. No matter what area you work in, we can help you to shape your customers’ experiences.
Then we’re interested in hearing from you.
We're always looking for the brightest minds around in service design, interaction design and UX research.
Please send us a CV and design portfolio in English, with a statement about what well designed services mean for you and why you want to work with Experientia.
Experientia Global, Sarl
Voie du Chariot 3
CH-1003 Lausanne, Switzerland
See our location
Contact: Renate Guenther
T +41 21 588 0102
IDE/UID (VAT) Nr.: CHE-272.046.516
Via Cesare Battisti 15
10123 Torino, Italy
See our location info[at]experientia.com
T +39 011 812 9687
Social Capital: 100,000 euro
Company Reg. Nr.: 1031176
Fiscal Code & VAT Nr.: IT 09182030016
Experientia Pte Ltd
161A Thomson Road
See our location
Contact: Liew Shin Liat
T +65 9795 4302
Company Reg. Nr.: 201538304N
T +44 203 300 0706
T +886 35820245